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HP D1500 manual Welcome, Section

Models: D1500

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1 Welcome

Welcome to the HP Deskjet D1500 Printer series Help. For details on how to use your computer and the printer together, see the following table and select an appropriate topic. You can also use the table of contents pane on the left to locate information.

If you are using the product with a Windows 2000 computer, some features may not be available. For more information, see Notice to Windows 2000 users.

NOTE: For information about installing the software, see the Setup Guide that came with the printer.

Section

Special features

Get started

Connect the printer

Print photos

Print other documents

Printing tips

Printer software

Maintenance

Troubleshooting

HP support

Shop for ink supplies

Printer specifications

Description

Learn about some of the printer's special features.

Learn how to operate the printer and use and replace the print cartridges.

Learn how to connect the printer to your computer.

Learn how to print photos, adjust the appearance of photos before you print, store and handle photo paper, and share photos with friends and family.

Learn how to print a variety of documents, including e-mail, greeting cards, envelopes, labels, posters, booklets, transparencies, and iron-on media.

Learn how to use printing shortcuts, select a paper type, change the print resolution, set the page order, print multiple pages on a single sheet, preview a document, and use two-sided printing.

Learn how to make the HP Deskjet the default printer, set default print settings, and download printer software updates.

Learn how to install and care for print cartridges, view how much ink is left in a print cartridge, print a test page, and remove ink stains.

Find a solution to a hardware or software problem.

Find out how to contact HP support.

Order supplies for the printer.

Learn about the paper capacity, requirements, and other specifications for the printer.

Welcome

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HP D1500 manual Welcome, Section

Contents

HP Deskjet D1500 series Windows Help HP Deskjet D1500 Printer series Accessibility Hewlett-Packard Company noticesAcknowledgements VisualContents Maintenance Printer softwareTroubleshooting HP support Technical informationWelcome SectionHP inkjet supplies recycling program Special features Get started Printer at a glancePower button and light Paper trayUnfold the paper tray To unfold the paper trayReplace print cartridges Print cartridgesUse the paper tray Ink-backup mode To remove plastic tape from a print cartridge Ink-backup mode outputExit ink-backup mode Connect the printer USBPrint photos Print borderless photosPrint Orientation Portrait or LandscapePrint photos with a border Small photos To change the HP Real Life Technologies setting HP Real Life Technologies photo fixExif Print To print Exif Print-enhanced photosSave money and ink when printing photos Store and handle photo paperStorage HandlingPrint other documents Print e-mailPrint documents Print letters Print envelopes Click the Printing Shortcuts tabPrint postcards Print index cards and other small media Print labels Print transparencies Print brochuresPrint greeting cards Print Quality BestTwo-sided printing Manual Greeting cardsPrint booklets Print Quality NormalLeft Edge Booklet Right Edge Booklet Print posters Paper Type Plain paper Orientation Portrait or LandscapePrint iron-on transfers Click Printer Features, and then set Mirror Image to On Printing shortcuts Printing tipsPrint a test Create printing shortcuts Delete printing shortcutsUse printing shortcuts To create a printing shortcutSet the page order Fast/Economical printingTo set the page order Click Document Options, and then click Layout OptionsPrint multiple pages on a single sheet of paper Print in grayscaleTo print multiple pages on a single sheet of paper To print in grayscalePrint preview Two-sided printingGeneral Everyday printing Set a custom paper size Select a paper typeChange the print speed or quality To define a custom paper sizePrint resolution Maximum dpiResize a document Bound two-sided documentsTo resize a document for a different paper size To print a two-sided document with a book bindingTo print a Web Print a WebFlip Pages Up Preserve Layout Presentation printing Printer software Make the HP Deskjet the default printerSet default print settings To open the Printer Properties dialog box To change the default print settingsPrinter Properties dialog box Download printer software updates Whats This? helpMaintenance Install print cartridgesPrint cartridges Selection numbersPrinting with one print cartridge Installation instructionsTo install a print cartridge Slide the print cartridge out of the carriage Align the print cartridges To align print cartridgesAutomatically clean print cartridges View estimated ink levelsManually clean print cartridges Maintain the printer bodyRemove ink from your skin and clothing To remove smudges, stains, or dried ink from the exteriorMaintain print cartridges To prepare to cleanTo manually clean print cartridge contacts Printer Toolbox To open the printer ToolboxShop for ink supplies To order print cartridges from your desktopTroubleshooting Error messagesPrint cartridge error messages Incorrect print cartridge or print cartridge missingPrint cartridge problem message Print cartridge carriage is stuckPrint cartridge is in the wrong slot Non-HP print cartridgesOriginal HP ink depleted Solution 2 Contact HP customer supportPreviously used genuine HP cartridge Printing in ink-backup mode Low on inkPaper Mismatch or Paper Size message To set the paper size in Microsoft WordInstallation problems There was an error writing to USB portInstallation program stops Out of paperSolution To resolve the problem Unknown Device message displaysPrinter name does not appear Power light is on or flashingTo reinstall the printer software If an error message appears If no error message appearsPrinter does not print What the flashing light meansUnable to print Solution 1 Make sure the printer is turned onSolution 2 Print a test Solution 3 Clear the print queue Solution 4 Check the printer cable connectionTo clear the print queue To disconnect and reconnect the USB cableTo verify the print driver Solution 5 Verify the printer driver configurationTo verify that the product is set as the default printer Solution 6 Check if the printer is paused or offline Solution 7 Clear the print queue manuallyTo check if the printer is paused or offline To clear the print queue manuallySolution 8 Restart the print spooler To stop and restart the print spoolerTo verify the software application To print from NotepadIf the printer still does not print Print cartridge problemsDocument prints slowly To verify and install the correct print cartridges Resolving print cartridge error messagesSolution 1 Remove and reinstall the print cartridges Solution 2 Clean the print cartridge contacts Solution 3 Print in ink-backup modeSolution 1 Turn the power off and on Solution 2 Clear any paper jamsPrint cartridge carriage is stalled To turn off the printerSolution 3 Move the printer carriage Solution 4 Verify the power sourceTo verify the power source To move the printer carriagePaper problems Solution 5 Remove and reinstall the print cartridgesPaper jam To clear a paper jamPrinter does not feed paper Solution 1 Make sure the paper tray is not empty Solution 2 Check the rear door of the printerSolution 3 Check the paper To check the paper in the paper trayTo set the paper size Paper typeSolution 4 Use the HP Paper Feed Cleaning Kit Solution 5 Clean the rollersPrinter prints on multiple sheets at once To clean the rollersSolution 6 Contact HP support for service Problems with borderless documents Photos do not print correctlyCheck the paper tray Check the printer propertiesBorderless printing guidelines Image is printed at an anglePhoto has an unwanted border Streaks appear in a light portion of a photoFading occurs on the edges of a photo For small photo paper For small photo paper with a tear-off tabPrint quality is poor Wrong, inaccurate, or bleeding colors Solution 1 HP recommends using genuine HP print cartridgesSolution 2 Check the paper loaded in the input tray Solution 3 Check the paper type Solution 4 Check to see if the product is in ink-backup modeInk is not filling the text or graphics completely Solution 5 Check the print settingsSolution 6 Clean the print cartridges Solution 2 Check the print settings Solution 4 Clean the print cartridgesSolution 3 Rotate the image Solution 1 Check the paper typeSolution 2 Check the print quality setting Printouts have horizontal streaks or lines Solution 1 Make sure the paper is loaded correctlySolution 4 Clean the print cartridge nozzles Solution 5 Clean the print cartridges Solution 1 Check the print settingsSolution 2 Check the paper type Printouts are faded or have dull colorsSolution 3 Clean the print cartridges Printouts seem blurry or fuzzyPrintouts have vertical streaks Solution 2 Check the resolution of the imagePrintouts are slanted or skewed Ink streaks on the back of the paper Paper is not picked up from the input tray Solution Document is misprintedText and images are misaligned Text edges are jaggedIf you continue to have problems Document does not reflect the new print settingsDocument is printed off-center or at an angle Envelope is printed at an angleInk cartridge warranty information HP supportPhone support period Placing a call After the phone support periodPrinter specifications Technical informationMaterial safety data sheets Paper usePlastics Recycling programEnvironmental product stewardship program 103 Appendix B LED indicator statement FCC statementTechnical information HP Deskjet D1500 Printer series declaration of conformity Index Index109 USB