HP D1500 manual Troubleshooting

Models: D1500

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Contents

 

10 Shop for ink supplies

56

11 Troubleshooting

 

Error messages

57

Print cartridge error messages

57

Incorrect print cartridge or print cartridge missing

57

Print cartridge problem message

58

Print cartridge carriage is stuck

58

Incompatible print cartridges

58

Out of paper

62

There was an error writing to USB port

62

Two-way communication cannot be established or Printer not responding

62

Installation problems

62

Power light is on or flashing

64

What the flashing light means

65

If an error message appears

65

If no error message appears

65

Printer does not print

65

Verify the following

65

Unable to print

66

If the printer still does not print

71

Document prints slowly

71

Print cartridge problems

71

Resolving print cartridge error messages

72

Print cartridge carriage is stalled

74

Paper problems

76

Paper jam

76

Out of paper

77

Printer prints on multiple sheets at once

81

Photos do not print correctly

82

Check the paper tray

82

Check the printer properties

82

Problems with borderless documents

82

Borderless printing guidelines

83

Image is printed at an angle

83

Streaks appear in a light portion of a photo

84

Fading occurs on the edges of a photo

84

Photo has an unwanted border

84

For small photo paper

85

For small photo paper with a tear-off tab

85

Print quality is poor

86

Wrong, inaccurate, or bleeding colors

87

Ink is not filling the text or graphics completely

89

The printout has a horizontal band of distortion near the bottom of a borderless

 

print

91

Printouts have horizontal streaks or lines

92

Printouts are faded or have dull colors

93

Printouts seem blurry or fuzzy

94

Printouts are slanted or skewed

95

Ink streaks on the back of the paper

96

Contents

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HP D1500 manual Troubleshooting