Maintain print cartridges, To prepare to clean | HP D1500 specification

Chapter 9

To prepare to clean

1.Open the HP Deskjet cover.

2.Wait until the print cartridge carriage moves to the center of the HP Deskjet and is idle and quiet.

3.Remove the print cartridges and place them on a piece of paper, with the copper strips facing up.

CAUTION: Do not leave the print cartridges outside the HP Deskjet for more than 30 minutes.

To manually clean print cartridge contacts

1.Lightly moisten a cotton swab with distilled water and squeeze any excess water from the swab.

2.Gently wipe the print cartridge copper contacts with the cotton swab.

CAUTION: Do not touch the print cartridge ink nozzles. Touching the ink nozzles will result in clogs, ink failure, and bad electrical connections.

Maintenance

1

Ink nozzles (do not touch)

2Copper contacts

3.Repeat this process until no ink residue or dust appears on the swab.

4.Insert the print cartridges in the HP Deskjet, and then close the cover. For more information, see Installation instructions.

Maintain print cartridges

Follow these guidelines to maintain and store HP print cartridges and to ensure consistent print quality.

54 Maintenance

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HP D1500 Maintain print cartridges, To prepare to clean, To manually clean print cartridge contacts

Contents

HP Deskjet D1500 series Windows Help HP Deskjet D1500 Printer series Hewlett-Packard Company notices AccessibilityAcknowledgements Visual Contents Printer software Maintenance Troubleshooting Technical information HP support Section Welcome HP inkjet supplies recycling program Special features Printer at a glance Get started Paper tray Power button and light To unfold the paper tray Unfold the paper tray Print cartridges Use the paper trayReplace print cartridges Ink-backup mode Ink-backup mode output Exit ink-backup modeTo remove plastic tape from a print cartridge USB Connect the printer Print borderless photos Print photos Orientation Portrait or Landscape Print Print photos with a border Small photos HP Real Life Technologies photo fix To change the HP Real Life Technologies settingExif Print To print Exif Print-enhanced photos Store and handle photo paper Save money and ink when printing photosStorage Handling Print e-mail Print other documents Print documents Print letters Click the Printing Shortcuts tab Print envelopes Print postcards Print index cards and other small media Print labels Print brochures Print transparencies Print Quality Best Print greeting cardsTwo-sided printing Manual Greeting cards Print Quality Normal Print booklets Left Edge Booklet Right Edge Booklet Paper Type Plain paper Orientation Portrait or Landscape Print posters Print iron-on transfers Click Printer Features, and then set Mirror Image to On Printing tips Print a testPrinting shortcuts Delete printing shortcuts Create printing shortcutsUse printing shortcuts To create a printing shortcut Fast/Economical printing Set the page orderTo set the page order Click Document Options, and then click Layout Options Print in grayscale Print multiple pages on a single sheet of paperTo print multiple pages on a single sheet of paper To print in grayscale Two-sided printing General Everyday printingPrint preview Select a paper type Set a custom paper sizeChange the print speed or quality To define a custom paper size Maximum dpi Print resolution Bound two-sided documents Resize a documentTo resize a document for a different paper size To print a two-sided document with a book binding Print a Web Flip Pages Up Preserve LayoutTo print a Web Presentation printing Make the HP Deskjet the default printer Set default print settingsPrinter software To change the default print settings Printer Properties dialog boxTo open the Printer Properties dialog box Whats This? help Download printer software updates Install print cartridges MaintenancePrint cartridges Selection numbers Installation instructions To install a print cartridgePrinting with one print cartridge Slide the print cartridge out of the carriage To align print cartridges Align the print cartridges View estimated ink levels Automatically clean print cartridges Maintain the printer body Manually clean print cartridgesRemove ink from your skin and clothing To remove smudges, stains, or dried ink from the exterior To prepare to clean To manually clean print cartridge contactsMaintain print cartridges To open the printer Toolbox Printer Toolbox To order print cartridges from your desktop Shop for ink supplies Error messages TroubleshootingPrint cartridge error messages Incorrect print cartridge or print cartridge missing Print cartridge carriage is stuck Print cartridge problem messagePrint cartridge is in the wrong slot Non-HP print cartridges Solution 2 Contact HP customer support Previously used genuine HP cartridgeOriginal HP ink depleted Low on ink Printing in ink-backup mode To set the paper size in Microsoft Word Paper Mismatch or Paper Size message There was an error writing to USB port Installation problemsInstallation program stops Out of paper Unknown Device message displays Solution To resolve the problem Power light is on or flashing To reinstall the printer softwarePrinter name does not appear If no error message appears If an error message appearsPrinter does not print What the flashing light means Solution 1 Make sure the printer is turned on Solution 2 Print a testUnable to print Solution 4 Check the printer cable connection Solution 3 Clear the print queueTo clear the print queue To disconnect and reconnect the USB cable Solution 5 Verify the printer driver configuration To verify that the product is set as the default printerTo verify the print driver Solution 7 Clear the print queue manually Solution 6 Check if the printer is paused or offlineTo check if the printer is paused or offline To clear the print queue manually To stop and restart the print spooler Solution 8 Restart the print spoolerTo verify the software application To print from Notepad Print cartridge problems Document prints slowlyIf the printer still does not print Resolving print cartridge error messages Solution 1 Remove and reinstall the print cartridgesTo verify and install the correct print cartridges Solution 3 Print in ink-backup mode Solution 2 Clean the print cartridge contacts Solution 2 Clear any paper jams Solution 1 Turn the power off and onPrint cartridge carriage is stalled To turn off the printer Solution 4 Verify the power source Solution 3 Move the printer carriageTo verify the power source To move the printer carriage Solution 5 Remove and reinstall the print cartridges Paper problemsPaper jam To clear a paper jam Printer does not feed paper Solution 2 Check the rear door of the printer Solution 1 Make sure the paper tray is not emptySolution 3 Check the paper To check the paper in the paper tray Paper type To set the paper size Solution 5 Clean the rollers Solution 4 Use the HP Paper Feed Cleaning Kit To clean the rollers Solution 6 Contact HP support for servicePrinter prints on multiple sheets at once Photos do not print correctly Problems with borderless documentsCheck the paper tray Check the printer properties Image is printed at an angle Borderless printing guidelines Streaks appear in a light portion of a photo Fading occurs on the edges of a photoPhoto has an unwanted border For small photo paper with a tear-off tab For small photo paper Print quality is poor Solution 1 HP recommends using genuine HP print cartridges Solution 2 Check the paper loaded in the input trayWrong, inaccurate, or bleeding colors Solution 4 Check to see if the product is in ink-backup mode Solution 3 Check the paper type Solution 5 Check the print settings Solution 6 Clean the print cartridgesInk is not filling the text or graphics completely Solution 4 Clean the print cartridges Solution 2 Check the print settings Solution 1 Check the paper type Solution 2 Check the print quality settingSolution 3 Rotate the image Solution 1 Make sure the paper is loaded correctly Solution 4 Clean the print cartridge nozzlesPrintouts have horizontal streaks or lines Solution 1 Check the print settings Solution 5 Clean the print cartridgesSolution 2 Check the paper type Printouts are faded or have dull colors Printouts seem blurry or fuzzy Solution 3 Clean the print cartridges Solution 2 Check the resolution of the image Printouts are slanted or skewedPrintouts have vertical streaks Ink streaks on the back of the paper Document is misprinted Paper is not picked up from the input tray SolutionText and images are misaligned Text edges are jagged Document does not reflect the new print settings If you continue to have problemsDocument is printed off-center or at an angle Envelope is printed at an angle HP support Ink cartridge warranty information After the phone support period Phone support period Placing a call Technical information Printer specifications Paper use Material safety data sheetsPlastics Recycling program Environmental product stewardship program 103 Appendix B FCC statement LED indicator statement Technical information HP Deskjet D1500 Printer series declaration of conformity Index Index 109 USB