Brocade Communications Systems IP250 user manual Launch Client troubleshooting

H Launch Client troubleshooting

Launch Client troubleshooting

The following section states a possible issue and the recommended solution if you are unable to launch the remote client.

Problem	Resolution
Remote client does not upgrade from versions	The remote client does not automatically upgrade when you select the remote client
prior to 11.0.	shortcut of client versions earlier than 11.0. To clear the old client and launch the new
	remote client version, complete the following steps.
	1 Clear the previous version from the Java cache,.
	a	Select Start > Settings > Control Panel > Java.
		The Java Control Panel dialog box displays.
	b	Click View on the General tab.
		The Java Cache Viewer dialog box displays.
	c	Right-click the application and select Delete.
	d	Click Close on the Java Cache Viewer dialog box.
	e	Click OK on the Java Control Panel dialog box.
	2 Launch the remote client.
	a	Open a web browser and enter the IP address of the Management application
		server in the Address bar.
		If the web server port number does not use the default (443 if is SSL Enabled;
		otherwise, the default is 80), you must enter the web server port number in
		addition to the IP address. For example, IP_Address:Port_Number.
		The Management application web start screen displays.
	b	Click the Management application web start link.
		The Log In dialog box displays.
	c	Enter your user name and password.
		The defaults are Administrator and password, respectively.
		NOTE: Do not enter Domain\User_Name in the User ID field for LDAP server
		authentication.
	d	Select or clear the Save password check box to choose whether you want the
		application to remember your password the next time you log in.
	e	Click Login.
	f	Click OK on the Login Banner dialog box.
		The Management application displays.
		NOTE:

1362	Brocade Network Advisor IP User Manual
	53-1003056-01