Device technical support

39

Viewing the technical support repository

You can only view technical support save files that are captured in the default location. Table 99 details the default locations for the technical support save files.

TABLE 99

Technical support save defaults

 

 

 

 

 

Type

 

Default location

Default naming convention

 

 

 

Client SupportSave

User_Home/ServerIP/Managed Product

DCM-Client-SS-Time_Stamp

 

 

Name/support

 

 

 

 

Server SupportSave

Install_Home\support

DCM-SS-Time_Stamp

 

 

 

Host (discovered

Install_Home\data\ftproot\technicalsupport\

IPProd-DCB-Time_Stamp

from the IP tab)

host

 

 

 

 

IronWare Product

Install_Home\data\ftproot\technicalsupport\

IPProd-Device_Display_Name-IP_Address

 

 

ipproducts

-Time_Stamp

 

 

 

Auto Trace Dump

Install_Home\data\ftproot\tracedump\

 

 

 

 

 

Standalone

 

Install_Home\data\ftproot\technicalsupport\i

IPProd-Device_Display_Name-IP_Address

Network OS devices

pproducts\NOS

-Time_Stamp

 

 

 

 

VCS-enabled

 

Install_Home\data\ftproot\technicalsupport\i

IPProd-Fabric_Name-Seed_Switch_IP-

Network OS devices

pproducts\NOS

Time_Stamp\IPProd-Fabric_Name-

 

 

 

Product_Name-Product_IP-Time_Stamp

 

 

 

 

To view the technical support repository, complete the following steps.

1.Select Monitor > Technical Support > View Repository. The Technical Support Repository dialog box displays.

Brocade Network Advisor IP User Manual

1225

53-1003056-01

 

Page 1277
Image 1277
Brocade Communications Systems IP250 user manual Viewing the technical support repository