7Troubleshooting & FAQs

7.1Troubleshooting

This page deals with problems that can be corrected by a user. If the problem still persists after you have tried these solutions, contact Philips customer service representative.

Common Problems

No Picture (Power LED not lit)

•Make sure the power cord is plugged into the power outlet and into the back of the monitor.

•First, ensure that the power button on the front of the monitor is in the OFF position, then press it to the ON position.

No Picture (Power LED is White)

•Make sure the computer is turned on.

•Make sure the signal cable is properly connected to your computer.

•make sure the monitor cable has no bent pins on the connect side. If yes, repair or replace the cable.

•The Energy Saving feature may be activated

Screen says

•Make sure the monitor cable is properly connected to your computer. (Also refer to the Quick Set-Up Guide).

•Check to see if the monitor cable has bent pins.

•Make sure the computer is turned on.

AUTO button doesn't function

•The auto function is applicable only in

VGA- Analog mode. If the result is not satisfactory, you can do manual adjustments via the OSD menu.

Note

The Auto Function is not applicable in DVI-Digital mode as it is not necessary.

Visible signs of smoke or sparks

•Do not perform any troubleshooting steps

•Disconnect the monitor from mains power source immediately for safety

•Contact with Philips customer service representative immediately.

Imaging Problems

Image is not centered

•Adjust the image position using the “Auto” function in OSD Main Controls.

•Adjust the image position using the Phase/

Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

Image vibrates on the screen

•Check that the signal cable is properly securely connected to the graphics board or PC.

Vertical flicker appears

•Adjust the image using the “Auto” function in OSD Main Controls.

•Eliminate the vertical bars using the Phase/

Clock of Setup in OSD Main Controls. It is valid only in VGA mode.

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Philips 191E2SB/27 user manual Troubleshooting, Screen says
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191E2SB/27 specifications

The Philips 191E2SB/27 is a versatile 19-inch LCD monitor designed to deliver excellent performance for both personal and professional use. This model combines advanced technologies with an elegant design, making it a great addition to any workspace.

At the heart of the Philips 191E2SB/27 is its 1280 x 1024 resolution, which provides sharp and clear images essential for tasks requiring detailed visuals. The 5ms response time ensures smooth display transitions, reducing motion blur, making it suitable for a variety of applications, from basic office tasks to multimedia enjoyment. The monitor features a standard aspect ratio of 5:4, which is ideal for traditional office applications and document editing.

One of the standout features of the Philips 191E2SB/27 is its energy efficiency. This monitor is equipped with the Eco-friendly technology that minimizes power consumption, scored with an energy rating that highlights its commitment to sustainability. The low energy consumption not only benefits the environment but also leads to cost savings on electricity bills, making it an economical choice for long-term use.

The monitor also showcases impressive image quality complemented by a contrast ratio of 1000:1 and a brightness level of 250 cd/m². These specifications ensure that colors are vivid and blacks are deep, providing an immersive viewing experience whether you’re watching videos, playing games, or working with graphics-heavy applications.

With its sleek design, the Philips 191E2SB/27 is created to fit seamlessly into any environment. The slim profile and narrow bezels give it a modern look, while its adjustable stand allows users to find their optimal viewing angle, enhancing comfort during long hours of work.

Connectivity options include VGA and DVI-D inputs, allowing flexibility for various devices. The inclusion of a VESA mount compliance also offers the possibility for wall mounting, providing additional space-saving options.

In summary, the Philips 191E2SB/27 monitor is an excellent choice for users seeking a reliable, efficient, and stylish display. With its combination of clear visuals, energy saving technologies, and user-friendly design features, it stands out as a solid solution for both professional and home use.
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