Appendix B Troubleshooting
MWAM System Error Messages
Maximum Buffer Allocation for Complex 0 CPUs
When upgrading processor complex images, it may be necessary to set the maximum allowable small buffer allocation for processor complex 0 to 7000 and the maximum allowable middle sized buffer allocation to 3500.
MWAM System Error Messages
Error messages may be received and reported in the system log (SysLog). This section lists these messages from the MWAM SysLog Files.
Processor Complex Resetting
When upgrading MWAM software, you may see an error message similar to the following:
If this occurs, you must upgrade the ROMMON image (see the “Upgrading the ROMMON Image” section on page
Note After receiving the error message, proceed immediately to the procedure named Upgrading the ROMMON Image, page
Crashinfo/Crashdump
Error Message
Explanation The router does not have enough working storage available in heap memory to format a file system for crashinfo data. The router will function normally without a bootflash file system, however, the router cannot save information for problem analysis if it crashes.
Recommended Action Try to format the file system again at a later time or shortly after a
Error Message
Explanation The router cannot write to the bootflash.
Recommended Action If the problem occurred while executing a CLI command, try the command again. If problems persist, contact Cisco technical support.
Multiprocessor WAN Application Module User Guide
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