Kodak 20P Miscellaneous Printer Error Messages, Diagnostics and Troubleshooting, Possible Cause

Diagnostics and Troubleshooting

Miscellaneous Printer Error Messages

Miscellaneous error messages indicate that a problem with the printer has occurred that may or may not require you to call your service person.

Error	Error Message	Possible Cause	Possible Solution
Code
256	door open, please close	The paper supply door was left	Close all doors.
		open.
257	machine control initialize	The printer did not initialize.	Reinitialize the printer and call for
	error		service.
258	machine control initialize	The printer did not initialize in	Reinitialize the printer and call for
	timeout	time.	service.
259	machine control reply	A machine control	Reinitialize the printer and call for
	timeout	communications error occurred.	service.
260	proc stopped taking	The paper did not disappear from	• Clear a jam from sheet transport
	sheet	the printer in the expected amount	(chad) area. See "Clearing Printer
		of time. An error may have	Paper Jams" on page 5-11.
		occurred in the processor.	• Wait a few minutes for the error
			condition to be corrected.
			• Reinitialize the printer and call for
			service.
261	time out waiting to feed	• Paper did not feed in time	• Reload the paper.
	paper	during loading.	• Reinitialize the printer and call for
		• Paper was loaded incorrectly.	service.
262	bad communications -	A communications error has	Reinitialize the printer and call for
	call service	occurred.	service.
263	DMA timeout	Data being sent to the printhead	Reinitialize the printer and call for
		did not arrive in the specified	service.
		amount of time.
264	FIFO empty interrupt	Data was sent to the printhead too	Reinitialize the printer and call for
		quickly.	service.
265	machine control state	A message from machine control	Reinitialize the printer and call for
	timeout	did not arrive in time.	service.
266	failure creating test	The test image could not be	Follow the instructions on the OCP.
	image	created.
267	paper/width mismatch,	The paper installed is not wide	Install the correct paper cassette
	end of roll	enough for the job(s) waiting in	with the correct width paper or
		the printer to be printed.	cancel all waiting jobs.

5-10 September 2000