Diagnostics and Troubleshooting
Printer Error Messages
The following messages appear on the printer’s OCP when an equipment problem occurs:
•Error
(For example: “OUT OF PAPER”, “SUPPLY DOOR OPEN”)
Some error conditions may be easily corrected and some may require the attention of a high level operator or even a service person.
•Miscellaneous Error
More than one problem can occur at a time, however, only the message for the first error will appear.
Manual or Automatic Reinitialization
The printer will reinitialize when you correct the problem that caused the error code and press the Start key on the OCP within 30 seconds after closing the printer door(s).
If you do not press the Start key within 30 seconds after closing the printer door(s), the error message will disappear and the printer will automatically reinitialize when you begin to print.
The reinitialization process includes:
•Fogged Paper Cut— Fogged paper is cut from the lead edge of the paper roll if the printer door was opened to correct an error.
•Mechanical Self Check— A
•Paper Check— A cut is made across the lead edge of the paper roll to ensure a clean straight cut. The paper is then repositioned in the shoe.
September 2000 |