Troubleshooting, Error Messages | Sony T10s guide

Insert

card

112only

16:21

No network

Wrong

PIN

Matching

error

PIN				N		o
Blocked.				N
Blocked.
Unblock?

BLOCKED
Contact card						s
provider

	E	r	i		c
					c
74
74

Troubleshooting

B

A

This chapter lists some problems that you might encounter while using your

phone. Some problems require that you call your service provider,s

but most of

the problems you encounter are easy to correct

yourself.

n

Error Messages

U

s

e

t

i

o

Insert card

There is no SIM card in the phone. Insert a SIM card. See “The SIM Card” on

page 5.

i

a

l

i

c

a

112 only

If the message 112 only is displayed, you are within range of a network but you

are not allowed to use it. However,c

n

in an emergency, some operators allow

r

112. See “Making Emergency

you to call the international emergency numberu

Calls” on page 14.

m

e

m

No network

There is no network within range or the received signal is too weak. You have

m

to move to get a signal that is strong enough.

m

o

Wrong PIN, Wrong PIN2

o

You entered your PIN or PIN2 incorrectly.

C

• Enter the correct PIN or PIN2, and press Y E S .

C

l

e

Matching error

r

When you want toichange a security code (for example PIN) you have to con-

firmo

the new code by entering it again. The two codes that you have entered

t

f

b

do not match. See “The SIM Card Lock” on page 46.

o

PIN/PIN2 Blocked. Unblock?

You entered your PIN or PIN2 incorrectly three times in a row. To unblock

M

see “The SIM Card Lock” on page 46.

BLOCKED Contact card provider

n

You entered your personal unblocking key (PUK) incorrectly 10 times in a

s

o

row. Contact your network provider or service operator.

Troubleshooting

Image 74

Sony T10s warranty Troubleshooting, Error Messages

Contents

Contents At a Glance Cellular Phones and Accessories in Combination Getting Started Preparing Your Phone Corner turned to the left SIM CardCard-sized SIM cards Pull out the SIM card Unblocking Key code, which you also get from your operator BatteryPIN Phone for the first time Indicator light on the top of the phone starts flashing red Bend the plug connected to the phone upwards and pull it out Turn off the phone Removing the BatteryLift the battery up Press the catch on the bottom Phone Turning Your Phone On Initial SettingsTurning Your Phone On Off 0000 Only NetworkTurning Your Phone Off No network Icons in the Display Display Information Key FunctionsDisplay Information Key Functions Menu System on Re-dialling a Previously Called Number Making a CallEnding a Call Making Emergency Calls What Happens when I Receive a Call?Making International Calls Calling Line Identification CLI Ciphering Muting the Microphone Pressing Increases the volumeDuring a Call Progress Sending Tone Signals Tones or touch tones Press the appropriate keys 0-9, * and # During a Call Functions and Settings Manual Using the Menu SystemMenu System Scrolling and Selecting Scroll to another menu Press Y E S to select the menu Display Text and SymbolsInterpret this instruction as follows Play Mail Your Personal Phone Book For example Entering LettersStoring a Number Together with a Name To enter digits Press Telephone Banking ServicesTo store in a position of your choice in the SIM memory # and p Book When a Memory is FullCalling Using the Name Shortcut to Name Recall Phone Numbers between Memories Number Copy to and press Y E S Press Press S to copySIM memory Using the Call List Call List Turning the Call List On Shortcut to the Call List Your Voice Mail Service Your Phone Ring Signal VolumeRing Signal Type Personalizing Use the keypad to enter notes Your Own Ring SignalsCLI service Display Light Vibrating unitMinute Minder Time Display LanguagePhone Number Display Date ResetRing signal volume Auto Store Receiving a Message Text Messages SMSSending and Receiving To read the message now Replying to a Message To set the service centre addressReading a Stored Message Enabling the Phone to Send SMS Press N O Erasing a MessageStoring Incoming Messages SIM Card Memory Reply to Messages Enhancing Your Text MessagesRepetition of Message To set the Reply requested Composing a Text MessageSending a New Text Message Editing the Written Text Area Information Sending a Stored MessageOwn Messages Turning Area Information On Area Information Message List To insertArea Information Message Types An area information code Receiving an Area Message To erase or replace a codeVia the Area To read an area message Checking the Divert Status Diverting Incoming CallsActivating Call Diverts You may also Ally Cancelling Call DivertsTo cancel a certain call divert All calls SIM Card Lock Security for Your Phone SubscriptionKeypad Lock Unblocking Your SIM Card ScriptionYour network operator Autolock Phone LockFull Lock Call Barring Cancelling o All Call BarsChangingo Password Changing the Call Barring Status Activating Fixed Dialling Cancelling Fixed DiallingFixed Dialling Storing Fixed Numbers Closed User Groups Security for Your Phone and Subscription Handling More than One Call Waiting ServicerCall Simultaneously Second Call while a Call Is in Progress Press N O You can also Receiving a Second Call while a Call Is ProgressActive and One Call Is on Hold Ing Receiving a Third Call Scroll to Busy? using L E F T and then press Y E SConference Calls To extract a participant Participant To end the new call and return to the conference group To switch between the new call and the conference groupTo make the call Ending the Conference Call Selecting a New Network Setting Network PreferencesSearching for Networks Provided your home net Reviewing the List of Networks List of Forbidden NetworksList of Preferred Networks Move is displayed Search ModesS and then Call Information Call CostKnowing the Call Time Total Call Time or Call Cost Made Credit Limit for CallsDetermining the Call Cost Limit Receiving a Call on One of the Lines Each Line Different Settings foroChanging to the Other Line Changing the Name of a Line Calling from Your Car Answering ModeSetting the Handsfree Type Handsfree Types Ring level Ear volume Ring type only with car kit Other Handsfree-related SettingsSelect a mode Changing a Setting Card Calls Activating the Calling Card FeatureCalling Card or Credit Changing Security Codes To select the card Selecting a CardMaking a Credit or Calling Card Call Sending and Receiving Faxes and Data Edit the phone number Some Useful FunctionsSpecial Functions Menu Hiding or Showing Your Phone Number Calculator Alarm ClockUsing the Calculator Check Menu To enter a decimal points Press *.n Some Useful Functions Additional Information Troubleshooting Error Messages Poor Sound Quality in Handsfree Equipment Phone Does not Come OnNo Indication Enter lock code Quick Keys Key Technical Data Divert GlossaryCall Barring Dual Band GSM 900/1800 Also called PCN or DCS 1800 systems Operator Line 1/LineNetwork PC-Card Scroll Service ProviderShort Message Service Select Scription, please contact your network operator Guidelines for Safe Efficient Use Exposure to Radio Frequency Energy Efficient Phone Operation Aircraft Power SupplyElectronic Devices Product Care ChildrenBlasting Areas Potentially Explosive Atmospheres t Prod Our WarrantyWhat We Will Do Ble from your local Ericsson subsidiary Or the installa Instructions for use and maintenance of the product,o EMC directive DeclarationConformity Johan Siberg, President Declaration of Conformity Index Setting Date Answered calls Format Network 10 Redialling numbers Resetting phone SelectionPause Dtmf 24 Level Personal ring signal Preferred Request reply SMS Storing names 23 numbers Format SettingVolume keys 4, 12 Telephone banking