Sony T10s Troubleshooting

NotforCommercialUse

EricssonMobileCommunicationsAB

74 Troubleshooting

Troubleshooting

Thischapter lis tssom epro blems that you might encounter while using your

phone.Some problems requirethat you call y our service provider, but most of

theproblems you enc ounter are easy to correct yourself.

Error Messages

Insertcard

Thereis no SIM card in the phone.Insert a SIM card. See “The SIM Card” on

page5.

112 only

Ifthe message

112only

isdisplayed, you are within range of a network but you

arenot allowed t o use it. However, in an emergency, some operators allow

youto call the international emergen cy number 112.Se e “Making Emergency

Calls”on page 14.

Nonetwork

Thereis no network withi n range or the received signal is too weak. You have

tomove to g eta signal that is strong enough.

WrongPIN, Wrong PIN2

Youentered your PIN or PIN2 incorrectly.

•Enterthe correc tP IN or PIN2, and press YES.

Matchingerror

Whenyou want t oc hange a security code (for example PIN) you have to con-

firmthe new co de by entering it again. The two codes that you have entered

donot match. Se e “The SIM Card Lock” on page 46.

PIN/PIN2Blocked. Unblock?

Youentered your PIN or PIN2 incorrectly three tim es in ar ow.To unblock

see“The SIM Card Lock” on page 46.

BLOCKEDContact card provider

Youentered your personal unblocking key (PUK) i ncorrectly 10 times in a

row.Contact your network provider or s ervice operator.

Insert

card

112only

16:21

Nonetwork

Wrong

PIN

Matching

error

PIN

Blocked.

Unblock?

BLOCKED

Contactcard

provider

Contents

Main Contents at a Glance Getting Started 3 Functions and Settings 19 Additional Information 73 Page Page Preparing Your Phone for Use Overview Assembly The SIM Card The Battery Page Page Turning Your Phone On and Off TurningYour Phone On Initial Settings Network TurningYour Phone Off Display Information and Key Functions Display Information Key Functions Thekeys have other functions whenyou access the menu system Using the MenuSystem on page 20. Making and Receiving Calls Making a Call Ending a Call Re-dialling a Previously CalledNum ber Making International Calls Making Emergency Calls What Happens when I Receive a Call? Calling Line Identification (CLI) Page During a Call Changing the Earpiece Volume Muting the Microphone Scratch Pad Function Sending ToneSignals Checking Duration/Cost of Call More than One Call Simultaneously Page FUNCTIONS AND SETTINGS Using the Menu System Moving Through the Menu System Interpreting the Instructionsin the Manual Display Textand Symbols Your Personal Phone Book Entering Letters Storing a Number Togetherwith a Name Overwrite Protection Using the Phone Book Keeping the Phone Book Up to Date Copying Phone Numbers between Memories Page Using the Call List The Call List Page Your Voice Mail Service Entering the Number of YourVoice Mail Service TurningYour Voice Mail Function On Calling YourVoice Mail Number Changing YourVoice Mail Number Personalizing Your Phone Ring Signal Volume Ring Signal Type YourOwn Ring Signals Vibrating unit Minute Minder Message Signal Key Sound Display Light Display Language Phone Number Display Time Date Auto Store Reset Sending and Receiving Text Messages (SMS) Receiving a Message Reading a Stored Message Enabling the Phone to Send SMS Replying to a Message Erasing a Message Storing Incoming Messages Enhancing YourText Messages Composing a TextMessage Sending a New TextMessage Sending a Stored Message Own Messages Area Information Page Page Diverting Incoming Calls Activating Call Diverts Checking the Divert Status Cancelling Call Diverts Diverting Fax Calls Security for Your Phone and Subscription Keypad Lock The SIM Card Lock Page Phone Lock Call Barring Fixed Dialling Closed User Groups Page Handling More than One Call Simultaneously Call Waiting Service Making a Second Call while a Call Is in Progress Receiving a Second Call while a Call Is in Progress When One Call Is Active and One CallIs on Hold Receiving a Third Call Conference Calls Page Page Setting Network Preferences Searching for Networks Selecting a New Network List of Forbidden Networks List of Preferred Networks Search Modes Knowing the Call Time/ Call Cost Call Information Time or Cost of the Last Call TotalCallTimeorCallCost Determining the Call Cost Credit Limit for Calls Using Two Voice Lines Changing to the Other Line Different Settings for Each Line Calling from Your Car Handsfree Types Answering Mode Other Handsfree-related Settings Calling Card or Credit Card Calls Activating the Calling Card Feature Changing Security Codes Storing Creditor Calling Card Numbers Storing a Calling CardNumber Selecting a Card Making a Credit or CallingCard Call Sending and Receiving Faxes and Data Activating the DataMenus Next Call Type Some Useful Functions Special Functions Menu CHECK Menu Alarm Clock Calculator Page Page Page Troubleshooting Error Messages Phone Does not Come On No Indication of Battery Charging Poor Sound Quality in HandsfreeEquipment Quick Keys Page Glossary Page Page Page Page Guidelines for Safe and Efficient Use General Exposure to Radio Frequency Energy Efficient Phone Operation Antenna Care and Replacement Driving Electronic Devices Aircraft Power Supply Children Blasting Areas Potentially Explosive Atmospheres Product Care Warranty Our Warranty What We Will Do Conditions Page Declaration of Conformity Page Index A B C D E F H I P Q R S T V