Diagnostics and Troubleshooting
Processor Error Messages
Two types of messages appear on the OCP for the processor:
•Error Messages— Indicate that a minor error condition has occurred or that there is a problem during system monitoring. These messages may require that you perform some action to correct the error. These errors are described further in this section.
•Status Messages— Indicate the status of the equipment or the procedure that is occurring. These messages occur only when the processor is in the manual mode and do not require any action from you. Status messages are not listed in this chapter.
Error messages are displayed on the top line of the processor’s OCP. These messages are accompanied with an audible alarm.
Error | Possible Cause | Possible Solution | |
Message | |||
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XXX probe fault | The temperature probe could be either | Call for service. | |
| short circuited or open circuited |
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XXX temp error | The temperature has been above or | Press the Material key to reset the temperature. | |
| below the set temperature for at least |
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| 20 seconds. |
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time reset | The settings and calibrations for this | Have the settings and calibrations checked by a | |
| device have been reset to the factory | qualified technician. | |
| preprogrammed values. |
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temp reset | The settings and calibrations for this | Have the settings and calibrations checked by a | |
| device have been reset to the factory | qualified technician. | |
| preprogrammed values. |
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repl reset | The settings and calibrations for this | Have the settings and calibrations checked by a | |
| device have been reset to the factory | qualified technician. | |
| preprogrammed values. |
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drive reset | The settings and calibrations for this | Have the settings and calibrations checked by a | |
| device have been reset to the factory | qualified technician. | |
| preprogrammed values. |
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machine reset | The processor has been reset. Power | Press any function key. If the message continues to | |
| may have been disconnected. | appear, call for service. | |
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drive error | The drive motor speed has been out of | Press the Material key and clear the error. If the | |
| specification for more than 20 seconds. | problem continues to occur, call for service. | |
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com error | The communications between the | Call for service. | |
| keyboard display and the controller |
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| have been disrupted. |
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paper jam | The processor did not detect paper that | Turn off the motor and remove the jammed paper. | |
| should have been exiting the processor. | Press the Material key and clear the jam. | |
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exit blocked | The exit sensor detected paper | Remove the obstruction from the exit sensor. | |
| unexpectedly. |
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September 2000 |
