Diagnostics and Troubleshooting
Non-Numeric Error Messages
Error Message | Possible Cause/Subsystem |
| Possible Solution |
|
|
| |
An underrun error occurred during | • The cable between the printer | • Check that all of the cables are | |
communications to the following | and the host computer is worn. |
| properly connected. |
device. | • One or more of the connections | • | Check the cables and |
| between the printer and the host |
| connections between the printer |
| computer has malfunctioned. |
| and the host computer for wear |
|
|
| and if necessary, replace them. |
|
|
| |
An UNKNOWN error occurred | An unknown error occurred in the | • Restart the calibration application. | |
during communications to the | application. | • If the problem continues, make | |
following device. |
|
| sure you have the Calibration |
|
|
| Application and ASPI SCSI |
|
|
| device driver installed correctly. |
|
|
| |
Device not found. | The host computer attempted to | • Make sure that the printer is | |
| contact the printer at the specified |
| turned on and is |
| SCSI ID but did not get a response. | • | Make sure the Calibration |
|
|
| Application and ASPI SCSI |
|
|
| device driver are installed |
|
|
| correctly. |
|
|
| |
Invalid Device ID. | The host computer attempted to | Make sure that the printer is turned | |
| contact the printer at the specified | on and is | |
| SCSI ID but did not get a response. |
|
|
|
|
| |
The following device is busy. | The printer at the specified SCSI ID | Check that all of the cables are | |
| is busy. | properly connected. | |
|
|
| |
The following device is closed. | The connection between the printer | Check that all of the cables are | |
| and host computer was lost. | properly connected. | |
|
|
|
|
September 2000 |
