Kodak 20P manual Troubleshooting Observable Errors, Observation Possible Cause Possible Solution

Diagnostics and Troubleshooting

Troubleshooting Observable Errors

Observation	Possible Cause	Possible Solution
• The printer is difficult to	The processor specifications are not	Make sure that the processor is in control.
calibrate.	correct.
• The printer calibration
values are not correct.
The prints have bands.	• The processor is not calibrated.	• Calibrate the processor.
	• The processor has not been	• Make sure that the chemistry levels in the
	maintained properly.	processor tanks are correct.
		• Run a control strip through the processor.
	One or more of the crossover	Install the crossover assemblies correctly.
	assemblies in the processor is not	NOTE: If necessary, replace the dented socks.
	properly installed and is denting the
	socks.
	The printer was disturbed or	Do not disturb or bump the printer during a
	bumped during a writing sequence.	writing sequence.
	The processor is not making enough	Leave the processor drive on.
	prints to keep the socks balanced.
A print has a line on it.	The circuit breaker was turned off	• Do not turn off the circuit breaker when paper
	when paper was in the shoe.	is in the shoe.
		• Do a shutdown prior to turning off the circuit
		breaker.
	The printer was disturbed or	Do not disturb or bump the printer during the
	bumped during the print cycle.	print cycle.
The prints have a repeated	The roll of paper was dropped on its	Load a new roll of paper.
unfocused pattern on the	edge.
edges.
The edges are out of focus.	The relative humidity level is too low	Increase the humidity level in the room or store
	for the paper to be stored in the	the paper in a sealed plastic bag when it is not
	cassette for more than one day.	being used.
The prints have mottle on	The processor needs maintenance.	• Top off the processor tanks more frequently.
them.		• Turn on the processor drive for 10 minutes to
		saturate the roller socks with chemistry.
		• Leave the processor drive on when not
		printing.
The prints have a light leak	The opening for the control strip	Close the opening for the control strip feed box
exposure on them.	feed box is open.	in the top cover of the processor.
	Cassette opening exposed to bright	Store and carry the cassette with the opening
	light.	facing down.
Paper slugs are on the	There is too much chad in the chad	• Open the sheet transport door and remove
prints.	area.	the chad from the chad area.
		• Remove any small strips of paper from the
		knife area.
The rotor is hitting the	The paper is not loaded correctly.	Reload the paper.
paper in the printer and
causing noise.

5-12 September 2000