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| Diagnostics and Troubleshooting | |
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| Error | Error Message | Possible Cause |
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| 80 | paper at shoe entr not | During paper loading, the lead | Load the paper in less time. |
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| detected | edge of the paper was not detected |
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| at the shoe entrance sensor within |
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| the expected amount of time. |
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| 81 | unexpected paper at | • Paper jam occurred as paper | Check that the paper is loaded and |
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| knife | was being reversed from the | threaded properly. Check for a paper |
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| knife to the end of roll and paper | jam at the knife area. |
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| was detected at the knife instead |
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| of at the shoe entrance. |
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| • Paper sensor at knife or shoe is |
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| not functioning correctly. |
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| 82 | paper at knife not | • Paper was not detected at the | Check that the paper is loaded and |
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| detected | knife when it should have been. | threaded properly. Check for a paper |
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| • Paper jam occurred. | jam at the knife area. |
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| • Paper sensor at knife or shoe is |
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| not functioning correctly. |
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| 83 | unexpected paper at | Paper is detected in the sheet | • Remove any paper from the sheet |
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| sheet xport | transport area when not expected. |
| transport area. |
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| • Check that the processor input |
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| sensor is not blocked. If |
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| necessary remove the paper from |
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| the processor entrance. |
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| 84 | paper at sheet xport not | Paper was fed into the sheet | Check that the paper is loaded and |
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| detected | transport area but was not detected | threaded properly. Check for a paper |
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| by the sheet transport sensor. | jam in the sheet transport area. |
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| 85 | slack loop err, takeup | The printer was unable to takeup | Check that the paper is properly |
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| paper cinched? | the slack loop because the paper | attached to the cardboard core in the |
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| was not properly cinched. | takeup cassette. |
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| 86 | slack loop high not | Unable to detect slack loop. | Check that the paper is properly |
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| detected |
| attached to the cardboard core in the |
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| takeup cassette. |
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| 87 | timeout waiting to cinch | The printer door was not closed | Open the takeup door, attach the |
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| takeup | within the normal amount of time. | paper to the cardboard core in the |
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| takeup cassette and close the |
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| takeup door. |
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| 89 | unexpected deflector | The deflector nip up switch was | • Check for a paper jam at the |
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| nip up not detected | detected after moving the deflector |
| sheet transport area. |
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| to the down position. | • | Reinitialize the printer. |
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| 90 | knife front not detected | The front switch for the knife was | Check for a paper jam at the knife |
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| not detected after moving from front | area. |
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| to back. |
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| 91 | deflector nip up not | The deflector nip up switch was not | • Check for paper at the sheet |
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| detected | detected after moving the deflector |
| transport area. |
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| from the down position to the up | • | Reinitialize the printer. |
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| position. | • | Call for service. |
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September 2000 |