Kodak 20P Diagnostics and Troubleshooting, Error Message, Possible Cause, Possible Solution

				Diagnostics and Troubleshooting
Error	Error Message	Possible Cause		Possible Solution
Code
80	paper at shoe entr not	During paper loading, the lead	Load the paper in less time.
	detected	edge of the paper was not detected
		at the shoe entrance sensor within
		the expected amount of time.
81	unexpected paper at	• Paper jam occurred as paper	Check that the paper is loaded and
	knife	was being reversed from the	threaded properly. Check for a paper
		knife to the end of roll and paper	jam at the knife area.
		was detected at the knife instead
		of at the shoe entrance.
		• Paper sensor at knife or shoe is
		not functioning correctly.
82	paper at knife not	• Paper was not detected at the	Check that the paper is loaded and
	detected	knife when it should have been.	threaded properly. Check for a paper
		• Paper jam occurred.	jam at the knife area.
		• Paper sensor at knife or shoe is
		not functioning correctly.
83	unexpected paper at	Paper is detected in the sheet	• Remove any paper from the sheet
	sheet xport	transport area when not expected.		transport area.
			• Check that the processor input
				sensor is not blocked. If
				necessary remove the paper from
				the processor entrance.
84	paper at sheet xport not	Paper was fed into the sheet	Check that the paper is loaded and
	detected	transport area but was not detected	threaded properly. Check for a paper
		by the sheet transport sensor.	jam in the sheet transport area.
85	slack loop err, takeup	The printer was unable to takeup	Check that the paper is properly
	paper cinched?	the slack loop because the paper	attached to the cardboard core in the
		was not properly cinched.	takeup cassette.
86	slack loop high not	Unable to detect slack loop.	Check that the paper is properly
	detected		attached to the cardboard core in the
			takeup cassette.
87	timeout waiting to cinch	The printer door was not closed	Open the takeup door, attach the
	takeup	within the normal amount of time.	paper to the cardboard core in the
			takeup cassette and close the
			takeup door.
89	unexpected deflector	The deflector nip up switch was	• Check for a paper jam at the
	nip up not detected	detected after moving the deflector		sheet transport area.
		to the down position.	•	Reinitialize the printer.
90	knife front not detected	The front switch for the knife was	Check for a paper jam at the knife
		not detected after moving from front	area.
		to back.
91	deflector nip up not	The deflector nip up switch was not	• Check for paper at the sheet
	detected	detected after moving the deflector		transport area.
		from the down position to the up	•	Reinitialize the printer.
		position.	•	Call for service.

September 2000 5-7