Diagnostics and Troubleshooting

 

 

 

 

 

 

 

 

Error

Error Message

Possible Cause

 

Possible Solution

 

 

Code

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

80

paper at shoe entr not

During paper loading, the lead

Load the paper in less time.

 

 

 

detected

edge of the paper was not detected

 

 

 

 

 

 

at the shoe entrance sensor within

 

 

 

 

 

 

the expected amount of time.

 

 

 

 

 

 

 

 

 

 

81

unexpected paper at

• Paper jam occurred as paper

Check that the paper is loaded and

 

 

 

knife

was being reversed from the

threaded properly. Check for a paper

 

 

 

 

knife to the end of roll and paper

jam at the knife area.

 

 

 

 

was detected at the knife instead

 

 

 

 

 

 

of at the shoe entrance.

 

 

 

 

 

 

• Paper sensor at knife or shoe is

 

 

 

 

 

 

not functioning correctly.

 

 

 

 

 

 

 

 

 

 

82

paper at knife not

• Paper was not detected at the

Check that the paper is loaded and

 

 

 

detected

knife when it should have been.

threaded properly. Check for a paper

 

 

 

 

• Paper jam occurred.

jam at the knife area.

 

 

 

 

• Paper sensor at knife or shoe is

 

 

 

 

 

 

not functioning correctly.

 

 

 

 

 

 

 

 

 

 

83

unexpected paper at

Paper is detected in the sheet

• Remove any paper from the sheet

 

 

 

sheet xport

transport area when not expected.

 

transport area.

 

 

 

 

 

• Check that the processor input

 

 

 

 

 

 

sensor is not blocked. If

 

 

 

 

 

 

necessary remove the paper from

 

 

 

 

 

 

the processor entrance.

 

 

 

 

 

 

 

 

84

paper at sheet xport not

Paper was fed into the sheet

Check that the paper is loaded and

 

 

 

detected

transport area but was not detected

threaded properly. Check for a paper

 

 

 

 

by the sheet transport sensor.

jam in the sheet transport area.

 

 

 

 

 

 

 

 

85

slack loop err, takeup

The printer was unable to takeup

Check that the paper is properly

 

 

 

paper cinched?

the slack loop because the paper

attached to the cardboard core in the

 

 

 

 

was not properly cinched.

takeup cassette.

 

 

 

 

 

 

 

 

86

slack loop high not

Unable to detect slack loop.

Check that the paper is properly

 

 

 

detected

 

attached to the cardboard core in the

 

 

 

 

 

takeup cassette.

 

 

 

 

 

 

 

 

87

timeout waiting to cinch

The printer door was not closed

Open the takeup door, attach the

 

 

 

takeup

within the normal amount of time.

paper to the cardboard core in the

 

 

 

 

 

takeup cassette and close the

 

 

 

 

 

takeup door.

 

 

 

 

 

 

 

 

89

unexpected deflector

The deflector nip up switch was

• Check for a paper jam at the

 

 

 

nip up not detected

detected after moving the deflector

 

sheet transport area.

 

 

 

 

to the down position.

Reinitialize the printer.

 

 

 

 

 

 

 

 

90

knife front not detected

The front switch for the knife was

Check for a paper jam at the knife

 

 

 

 

not detected after moving from front

area.

 

 

 

 

to back.

 

 

 

 

 

 

 

 

 

 

91

deflector nip up not

The deflector nip up switch was not

• Check for paper at the sheet

 

 

 

detected

detected after moving the deflector

 

transport area.

 

 

 

 

from the down position to the up

Reinitialize the printer.

 

 

 

 

position.

Call for service.

 

 

 

 

 

 

 

 

September 2000

5-7

Page 97
Image 97
Kodak 20P manual Error Error Message Possible Cause Possible Solution Code