Kodak 20P Diagnostics and Troubleshooting, Error Message, Possible Cause, Possible Solution

Models: 20P

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Diagnostics and Troubleshooting

Error

Error Message

Possible Cause

Possible Solution

Code

 

 

 

 

 

 

 

92

knife back not detected

Knifeback switch was not detected

Check for a paper jam at the knife

 

 

after moving knife from front to

area.

 

 

back.

 

 

 

 

 

93

translator power fault

A power fault was detected by the

Close all doors and reinitialize the

 

error

translator puck.

printer.

 

 

 

 

95

unexpected shoe exit

The shoe exit nip made switch was

Check for a paper jam in the shoe

 

nip detected

detected after moving the shoe exit

exit nip area.

 

 

nip to the nip unmade position.

 

 

 

 

 

96

shoe exit nip made not

The shoe exit nip made switch was

Check for a paper jam in the shoe

 

detected

not detected after moving the shoe

exit nip area.

 

 

exit nip to the nip made position.

 

 

 

 

 

97

unexpected deflector

The deflector nip made switch was

Check for a paper jam in the

 

nip made

detected after moving the deflector

deflector nip area.

 

 

to the up position.

 

 

 

 

 

98

deflector nip made not

The deflector nip made switch was

Check for a paper jam in the

 

detected

not detected after moving the

deflector nip area.

 

 

deflector to the up position.

 

 

 

 

 

99

timeout clearing data

The rotor was not able to be

Call for service.

 

patch

properly started.

 

 

 

 

 

100

xlator start failed

The translator failed to start.

Call for service.

 

 

 

 

101

shoe exit nip start failed

The shoe exit nip failed to start.

Call for service.

 

 

 

 

102

deflector start failed

The deflector failed to start.

Call for service.

 

 

 

 

109

sheet xport ready

The sheet transport area remains

Call for service.

 

timeout

busy or initializing process is taking

 

 

 

longer than expected.

 

 

 

 

 

110

paper detected in

Paper was detected in the printer

Remove all paper from the printer

 

machine

while attempting to load a new roll

and reload the new roll of paper.

 

 

of paper.

 

 

 

 

 

111

xlator home failed

The translator could not find its

Call for service.

 

 

home position after several

 

 

 

attempts.

 

 

 

 

 

112

invalid paper width

The paper is not laying flat over the

Open the supply door and move the

 

sensor coverage

paper width sensors or the end of

paper to the correct position.

 

 

roll has been reached.

 

 

 

 

 

128

back checksum 0

ROM test failed at powerup.

Reinitialize the printer and call for

 

 

 

service.

 

 

 

 

129

bad checksum 1

RAM test failed at powerup.

Call for service.

 

 

 

 

130

rotor not stopping

Rotor will not turn off.

Turn off the printer and call for

 

 

 

service.

 

 

 

 

131

xlator at both limits

Both the front and back translator

Call for service.

 

 

soft limit switches are actuated.

 

 

 

 

 

5-8

September 2000

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Kodak 20P manual Diagnostics and Troubleshooting, Error Message, Possible Cause, Possible Solution, Code