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| Diagnostics and Troubleshooting | |
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Error | Error Code /Status | Possible Cause/Subsystem |
| Possible Solution |
Code | Message |
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106 | The following device is | The serial port closed during | • Verify that no other application | |
| closed:_devicename_. | system reading. |
| is accessing the port. |
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| • | Restart the application. |
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107 | No data on | No data is available for the | • Verify that the densitometer is | |
| device:_devicename_. | system to read data on the serial |
| connected correctly. |
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| port. | • | Restart the application. |
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108 | Error:_oserror_occurred | An operating system error | • | Rerun the application. |
| during operation: | occurred. | • Reboot the operating system | |
| _operation_ on device: |
| • If problem continues, call for | |
| _devicename_. |
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| service. |
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109 | Invalid Device ID: | Created a new device with an | • Edit the device ID to reflect the | |
| _devicename_. | incorrect device ID. |
| correct device ID. |
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110 | Unable to perform operation: | An unknown device error | Use the information in the status | |
| _operation_ | occurred. | message and error message to | |
| Status Message:_statmsg_ |
| resolve the device error. | |
| Error Message:_errmsg_. |
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111 | There is insufficient memory | The application does not have | Close the other applications and | |
| for the requested operation | enough memory to complete the | unnecessary windows. | |
| on device:_devicename_. | operation. |
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112 | A communications | The connection between the | Check that all of the cables are | |
| occurred during operation on | printer and host computer was | properly connected. | |
| device:_devicename_. | lost. |
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113 | A device driver for the | The application could not find the | Make sure that the Calibration | |
| following device could not be | necessary device software to | Application and ASPI SCSI device | |
| found:_devicename_. | communicate with the printer. | driver are installed correctly. | |
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114 | An error occurred during | • The cable between the printer | • Check that all of the cables are | |
| communications to the | and the host computer is worn. |
| properly connected. |
| following device: | • One or more of the | • Check the cables and | |
| _devicename_. | connections between the |
| connections between the printer |
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| printer and the host computer |
| and the host computer for wear |
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| has malfunctioned. |
| and if necessary, replace them. |
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115 | An operation error occurred | • The cable between the printer | • Check that all of the cables are | |
| during communications to | and the host computer is worn. |
| properly connected. |
| the following device:_ | • One or more of the | • Check the cables and | |
| devicename_. | connections between the |
| connections between the printer |
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| printer and the host computer |
| and the host computer for wear |
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| has malfunctioned. |
| and if necessary, replace them. |
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116 | A software warning has been | A software error has occurred on | Resolve printer error condition. | |
| issued by the following | the printer. |
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| device: _devicename_ Error |
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| Message: _errmsg_ |
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117 | A software error has been | An error has occurred on the | Resolve printer error condition. | |
| detected by the following | printer. |
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| device: _devicename_ Error |
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| Message: _errmsg_ |
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September 2000 |
