Alto-Shaam 1008 operation manual Error Codes and Reasons

S E R V I C E M O D E A N D E R R O R C O D E S

ERROR CODES AND REASONS (continued)

Error	Display Shows		When does the error occur?	Possible reason
Code
E13	Excess Steam Gen Temp	ES units only:		• Problem with water level probe.
		Activated if the temperature of the steam		• Scale build-up inside steam generator.
		generator probe (B-4) is higher than 248°F
		for 26 seconds.		• Steam element contactor is stuck.
				• Connection issue with B-4 probe.
				• Faulty B-4 probe.
		ESi units only:		• Jumper on X-3 is improperly positioned.
		• Activated if the position of personality		Should be between 2-8 or, if it is a smoker,
			jumper on X-3 is incorrect.	between 2-9.
		• Activated if the position of B-4 jumper is		• Jumper on X-6a is improperly positioned.
			incorrect.	Should be between 13-14.
E15	Excess Condensate Temp	Activated if the temperature of the condensate		• Water supply is shut off.
		probe (B-3) is higher than 212°F (100°C) for		• Faulty or plugged solenoid valve (Y-2).
		26 seconds.
				• Connection issue at B-3 probe.
				• Faulty B-3 probe.
E21	Oven Probe Fault	Activated if oven temperature probe (N-6) is		• Connection issue at N-6 probe.
		interrupted.		• Faulty N-6 probe.
E22	Core Temp Probe Fault	Activated if cooking in Core Temp mode and		• CTC sensor is damaged.
		the CTC sensor measures an excessive		• 4-point CTC sensor is activated, but 1-point
		temperature.
				CTC sensor is installed.
				• Cable connection of CTC sensor is damaged.
				• Hardware problem on control unit (SM).
E23	Steam Gen Probe Fault	ES units only:		• Connection issue at B-4 probe.
		Activated if the steam generator probe (B-4) is		• Faulty B-4 probe.
		interrupted.
		ESi units only:		• Jumper on X-3 is improperly positioned.
				Should be between 2-8 or, if it is a smoker,
		•	Activated if the position of personality
				between 2-9.
			jumper on X-3 is incorrect.
		•	Activated if the position of B-4 jumper is	• Jumper on X-6a is improperly positioned.
				Should be between 13-14.
			incorrect.
E24	Bypass Probe Fault	Activated if the bypass probe (B-5) is		• Connection issue at B-5 probe.
		interrupted.		• Faulty B-5 probe.
E25	Condensate Probe Fault	Activated if the condensate probe (B-3) is		• Connection issue at B-3 probe.
		interrupted.		• Faulty B-3 probe.
E26	Steam Gen Safety Probe	Activated if the steam generator safety probe		• Connection issue at N-8 probe.
	Fault	(N-8) is interrupted.		• Faulty N-8 probe.
E27	Excess Steam Gen Safety	ES units only:		• Problem with water level probe.
	Temp	Activated if the steam generator safety probe		• Scale build-up inside steam generator.
		(N-8) measures a temperature in excess of
		266°F (130°C).		• Steam element contactor is stuck.
				• Connection issue with N-8 probe.
		ESi units only:		• Faulty N-8 probe.
				• Jumper on X-6b is improperly positioned.
		• Activated if the position of N-8 jumper
			is incorrect.	Should be between 1-2.

117.