Alto-Shaam 1008 Press and Hold the Power KEY for a Period of 5 Seconds, Error Codes and Reasons

C O N T R O L R E S E T

There is a remote possibility in the day-to-day operation of the Combitherm that the control could lock or freeze. If this occurs, the control is easy to reset.

PRESS AND HOLD THE POWER KEY FOR A PERIOD OF 5 SECONDS.

Release the POWER KEY.

The control will will reset itself within approximately 15 seconds.

WHEN RESET, THE DISPLAY WILL INDICATE THE TIME AND DATE AND THE CONTROLS WILL BE FULLY FUNCTIONAL.

S E R V I C E M O D E A N D E R R O R C O D E S

When the oven malfunctions, an error code will appear in the display.

PRESS THE START KEY TO ACKNOWLEDGE THE ERROR.

The keys that begin to flash represent operational modes that are still usable. Refer to Emergency Operation.

When the oven fault is corrected, the Combitherm will return to normal Operation.

ERROR CODES AND REASONS

Error	Display Shows	When does the error occur?	Possible reason
Code
E01	Low Water	ES units only:	• Water supply is shut off.
		• Activated if running in any mode and the	• Low water pressure.
		water level drops below the low level sensor.
		• Activated if in Standby mode and the water	• Steam generator drain cap is off or loose.
		level drops below the low level sensor for	• Drain pump is not sealing.
		3 minutes.	• Faulty or scaled water level probe.
			• Faulty or plugged solenoid valve assembly.
			• Wiring or connection issue.
E02	Control Temp High	Activated if the temperature of the electrical	• Cooling fan not operating.
		control is higher than 176°F (80°C) for	• Unit is next to a heat producing source (there
		20 seconds.
			is less than 20" clearance for the control
			side).
			• Exhaust hood is not operating (if applicable).
E03	Fan Malfunction	Activated if the motor protection switch is	• Motor rotation is backwards.
		tripped.	• Incorrect power to the unit.
			• Connection problem at X-7 plug on the relay
			board pins 3-4.
E04	Aux Fan Fault	Auxiliary fan malfunction.	• Control setup programming error.
			• Contact factory.
E11	Excess Oven Temp	Activated if the oven cavity temperature is	• Connection issue with oven temperature
		higher than 572°F (300°C) for 25 seconds.	sensor.
			• Convection element contactor is stuck.
			• Faulty oven temperature sensor.

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