Frequently Asked Questions | Cisco Systems PAP2 guide

Phone Adapter with 2 Ports for Voice-over-IP

6.The ETHERNET LED does not light up.

Go through this checklist until your problem is solved:

•Check the cable connecting the Phone Adapter to your router.

•Make sure your network has an active Internet connection. If it does not, follow these instructions to reboot your cable or DSL modem, Phone Adapter, and router:

1.Power off your cable or DSL modem by unplugging its power adapter.

2.Power off the router by unplugging its power adapter.

3.Power off the Phone Adapter by unplugging its power adapter.

4.Wait two minutes, and then power on your cable or DSL modem by plugging its power adapter into an electrical outlet.

5.Wait two minutes, and then power on the router by plugging its power adapter into an electrical outlet.

6.Wait five minutes, and then power on the Phone Adapter by plugging its power adapter into an electrical outlet.

7.Reboot one of your networked computers, and check to see if you have an active Internet connection.

Frequently Asked Questions

How do I make a phone call?

Pick up the phone and dial. Use 7-, 10-, or 11-digit dialing for calls within the same area code as your Vonage phone number. Use 10- or 11-digit dialing for calls outside of your area code.

Can I make calls if my Internet connection is down?

No. Your high-speed Internet connection must be active when you make Internet phone or fax calls.

Appendix A: Troubleshooting

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Frequently Asked Questions

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Cisco Systems PAP2 manual Frequently Asked Questions, Ethernet LED does not light up

Contents

Phone Adapter Page Copyright and Trademarks How to Use this Guide Phone Adapter with 2 Ports for Voice-over-IP Table of Contents Front Panel Back Panel What’s in this Guide? IntroductionWelcome Introduction Back Panel Ports Getting to Know the Phone Adapter Phone Adapter’s LEDs are located on the front panel Front PanelIncoming call has been detected An incoming call has been detected Instructions for Connecting the Phone Adapter Connecting the Phone AdapterOverview Internet Connect the Telephone Cable Follow the instructions provided by Vonage Stand Option Placement OptionsRemove the plate from the Phone Adapter’s bottom panel Phone Adapter’s Interactive Voice Response Menu Measurement between Wall-Mount Slots Wall-Mount Option Using the Interactive Voice Response Menu Using the Phone Adapter’s Interactive Voice Response MenuAccessing the Interactive Voice Response Menu Interactive Voice Response Menu Use this command to enter Response MenuNot press any other keys until you Key or hang up to exit 101 Enter 1 to enable Has been enabled or disabled. IfEnter 0 to disable Check Dhcp 100 Static IP address When entering a Decimal point Address usingSubnet Mask Mask using Network mask When entering a Decimal point Static gateway IP address When entering a Decimal point Address Address usingPhone Adapter Manual Reboot 732668 131 Enter the IP Configuring the Settings for Your Internet Phone Service Common Problems and Solutions Appendix a Troubleshooting Appendix a Troubleshooting Internet phone 5060 to Application Start and End Protocol IP Address EnableIP address Phone Adapter Internet phone 53 to IP address Phone Adapter Internet phone 69 to Phone Adapter with 2 Ports for Voice-over-IP Application Start and End Protocol IP Address Enable Phone Adapter with 2 Ports for Voice-over-IP Phone Adapter with 2 Ports for Voice-over-IP Application Start and End Protocol IP Address Enable Ethernet LED does not light up Frequently Asked Questions Can I make calls while I’m browsing the Internet? Network Neighborhood/My Network Places Appendix B Windows HelpShared Resources Appendix B Windows Help Appendix C Glossary Appendix C Glossary Phone Adapter with 2 Ports for Voice-over-IP Phone Adapter with 2 Ports for Voice-over-IP Phone Adapter with 2 Ports for Voice-over-IP Phone Adapter with 2 Ports for Voice-over-IP Appendix D Specifications Mm x 101 mm x 15 mm Dimensions 98 x 3.98 x H x DStorage Humidity ~90% Non-Condensing Limited Warranty Appendix E Warranty Information Appendix E Warranty Information FCC Statement Appendix F Regulatory Information Appendix F Regulatory Information Toll-free from US VonageLinksys