Obtaining Additional Publications and Information

For a complete list of Cisco TAC contacts, go to this URL:

http://www.cisco.com/techsupport/contacts

Definitions of Service Request Severity

To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.

Severity 1 (S1)—An existing network is down, or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.

Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operations are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.

Severity 3 (S3)—Operational performance of the network is impaired, while most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.

Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online and printed sources.

•The Cisco Product Quick Reference Guide is a handy, compact reference tool that includes brief product overviews, key features, sample part numbers, and abbreviated technical specifications for many Cisco products that are sold through channel partners. It is updated twice a year and includes the latest Cisco offerings. To order and find out more about the Cisco Product Quick Reference Guide, go to this URL:

http://www.cisco.com/go/guide

•Cisco Marketplace provides a variety of Cisco books, reference guides, documentation, and logo merchandise. Visit Cisco Marketplace, the company store, at this URL:

http://www.cisco.com/go/marketplace/

•Cisco Press publishes a wide range of general networking, training and certification titles. Both new and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL:

http://www.ciscopress.com

•Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL:

http://www.cisco.com/ipj

•Networking products offered by Cisco Systems, as well as customer support services, can be obtained at this URL:

http://www.cisco.com/en/US/products/index.html

Installation Notes for Catalyst 3750-E, Catalyst 3560-E Switches and RPS 2300 Power Supply Modules

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Cisco Systems RPS 2300, 3560-E Obtaining Additional Publications and Information, Definitions of Service Request Severity
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3750-E, 3560-E, RPS 2300 specifications

Cisco Systems RPS (Redundant Power System) 2300, along with the 3750-E and 3560-E series switches, represents a significant technological advancement in enterprise networking. These devices are designed to enhance network reliability, scalability, and efficiency, making them integral components in modern enterprise infrastructures.

The Cisco RPS 2300 is designed to provide redundant power to specified Cisco switches, ensuring continuous operation during power disruptions. This system can support up to six devices, enhancing power reliability and reducing downtime. The modularity of the RPS 2300 contributes to its flexibility, allowing enterprises to customize their power solutions to suit their networking needs. It features dual power input, which provides an additional layer of failover capability, ensuring that even in the event of a primary power failure, the backup power system can take over seamlessly.

On the other hand, the Cisco 3750-E series switches are enterprise-class devices that offer a rich feature set to support advanced network functions. These switches come with Cisco’s StackWise technology, enabling users to stack up to nine switches in a single logical unit. This increases port density and simplifies network management. The 3750-E also supports Power over Ethernet (PoE), allowing the delivery of power directly to devices like IP phones and access points through the networking cables. The switch is equipped with high-performance Layer 3 routing capabilities, providing enhanced IP routing options for enterprise networks.

The Cisco 3560-E series switches share many of the advanced features found in the 3750-E models but focus more on providing comprehensive Layer 2 and Layer 3 capabilities in a compact design. The 3560-E series supports Cisco’s advanced security features, such as dynamic VLAN assignment and security group access control lists (ACLs). Additionally, these switches support IPv6, preparing enterprise networks for future growth and addressing requirements.

Both the 3750-E and 3560-E are equipped with energy-efficient technologies, including intelligent power management and support for Energy Efficient Ethernet (EEE), helping organizations reduce their environmental footprint and operating costs. The integration of Cisco’s robust IOS software ensures that these devices are equipped with the latest features, ensuring strong performance, security, and scalability.

In summary, Cisco's RPS 2300, 3750-E, and 3560-E series exemplify the company's commitment to delivering cutting-edge networking solutions that meet the demands of modern enterprises, focusing on reliability, advanced features, and energy efficiency.
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