Troubleshooting
No malfunction may be indicated in the following situations. Check these points before considering malfunction as the cause of your problem.
Problem | Cause | Solution |
Printer not operating | • Printer is not turned on. | • Turn on the power. |
| • Battery pack voltage falls. | • Charge the battery pack. |
| • Battery pack is not adequately |
|
| charged. |
|
Paper cannot feed | • A foreign object is caught on | • Remove the foreign object. |
| the gear. |
|
Error results when | • Printer is not properly con- | • Make sure the printer and the |
executing print | nected to other device with | device issuing print commands are |
command | cable. | connected correctly with the RS- |
|
| 232C cable, then turn on the |
|
| power to the printer. |
| • Paper is jammed in the printer. | • Check for jammed paper. |
Cannot print using | • Devices are either too close | • Adjust the distance between the |
infrared transmission | together or too far apart. | two devices so that they are in the |
|
| range given in the specifications |
|
| |
| • Infrared ports are not on axis. | • Align both ports so that they are |
|
| directly facing each other. |
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