4.MAINTENANCE AND TROUBLESHOOTING

4.1Setting/Replacing Paper Rolls

1.Pull the cover open lever fully toward you.

2.Open the paper cover.

3.Insert a paper roll with is print area facing down as shown in the figure and pull out the paper end straightforward by several cm out of the printer.

4.Close the paper cover until a click can be heard.

CAUTION!

●Always use the specified types of paper roll.

●Confirm that the paper roll is set correctly.

●When the paper is skewed and not extended straightforward from under the cover, open the cover and adjust the paper correctly.

●When closing the cover, press on the center part of the cover to close it firmly.

WARNING

When opening the paper cover, take care not to touch the print head or cutter blade. Otherwise, burning or injury of hand may result.

4.2 Removing Jammed Paper

1.Turn the printer power off.

2.Open the paper cover.

If the cutter blade remains protruded with paper jammed, do not open the paper cover forcibly. Referring to section 4.4, restore the blade to the normal position and then open the cover.

3.Remove the jammed paper including any paper chips remaining. (Also take out the paper roll from the holder.)

4.Turn on the printer. The auto cutter mechanism is initialized and the alarm is cleared.

CAUTION!

The print head is hot immediately after printing. Do not touch it with your hand. Do not touch the heating element of the head with a bare hand or metal object either.

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Citizen Systems CT-S300 user manual Setting/Replacing Paper Rolls, Removing Jammed Paper
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CT-S300 specifications

The Citizen Systems CT-S300 is a cutting-edge thermal printer designed for a wide range of applications, including retail, hospitality, and ticketing. Known for its reliability and robust performance, the CT-S300 combines advanced technology with user-friendly features, making it an essential tool for businesses that require efficient receipt and label printing.

One of the notable features of the CT-S300 is its compact design. Measuring just 150mm in width, this printer easily fits into limited spaces, making it perfect for point-of-sale systems where countertop space is at a premium. Despite its small size, the CT-S300 does not compromise on speed or quality, boasting a print speed of up to 200mm per second. This high throughput ensures that customers are served quickly, enhancing overall service efficiency.

The CT-S300 utilizes advanced thermal printing technology, which guarantees sharp, crisp prints with a resolution of 203 dpi. This technology minimizes operational costs, as it eliminates the need for ink or toner, making it an eco-friendly choice for environmentally conscious businesses. Additionally, the printer supports various paper widths, accommodating different receipt sizes as per business needs.

Connectivity is another strong suit of the CT-S300. It features multiple interface options, including USB and serial connections, making it highly versatile for integration into existing systems. Furthermore, the printer has an optional Bluetooth module, providing wireless connectivity for mobile printing applications, which is increasingly essential in today's digital landscape.

Durability is a significant consideration for any commercial printer, and the CT-S300 is designed to withstand the rigors of everyday use. Its solid construction ensures longevity while minimizing maintenance needs, further contributing to its cost-effectiveness.

User-friendly features are also a hallmark of the CT-S300. Easy loading of paper rolls saves time during setup and maintenance, while the intuitive design allows for straightforward operation by staff, reducing the likelihood of errors during transactions.

In summary, the Citizen Systems CT-S300 printer stands out in the crowded market of thermal printers due to its combination of compact design, high-speed performance, advanced printing technology, versatile connectivity options, and robust durability. Ideal for various applications, it empowers businesses to enhance customer service and streamline operations effectively.
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