Classe Audio CDP-100 owner manual Troubleshooting, My CD is skipping

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Troubleshooting

In general, refer any service problems to your Classé dealer. Before contacting your dealer, however, check to see if the problem is listed here. If it is, try the suggested solutions. If none of these solves the problem, contact your Classé dealer.

1.My CD is skipping.

•Gently clean the disc itself using a damp, soft cloth, wiping along the radius of the disc rather than around the circumference. (Cleaning discs in this manner minimizes the chance of damaging the disc.)

•The CD itself may already be damaged. Try several other discs, to see whether the problem is widespread or limited to a particular CD.

2.There is no sound and the Standby LED is not lit.

•Ensure the player is plugged into the AC mains, and that the AC mains are operating normally.

•Check that the main power switch on the rear of the unit is on.

•Your display may be set to timeout, and the CDP-100 may simply be in pause or stop mode. Touch the screen to reactivate it so you can see the state of the unit, or simply press the Play key on the remote control.

•Unplug the unit for at least thirty seconds and then plug it in again; try powering it up. (Sometimes a brownout or short-term loss of power might require a restart.)

•Verify that the AC mains is not out of range. The unit will automatically attempt to protect itself from improper AC mains voltages by not powering up.

•If none of these solutions work, please consult your Classé dealer for assistance. There are no user-serviceable parts inside your unit.

3.A disc was inserted, but the machine rejected it and asked for another disc to be inserted.

•Check that the disc is compatible with your unit. The CDP-100 will play CD Audio discs only.

•Ensure that the disc surface is clean, and try reinserting it.

•Check that the label side of the CD is facing up.

4.The disc is spinning but there is no sound in one or both channels.

•Check that both interconnect cables are properly connected between the outputs of the CDP-100 and the inputs of your preamplifier or integrated amplifier.

•Ensure that the preamplifier/amplifier units being used are properly configured. (You may need to consult those units’ owner’s manuals for more information.)