ClearOne comm 900, 600 user manual Maintenance, Troubleshooting, Audio, Controller

Models: 600 900

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Appendix — Maintenance

Maintenance

Unplug all components before cleaning. Do not use liquid or aerosol cleaners. Use a soft, damp cloth to clean the microphones and controller.

If storing for an extended period of time, remove the batteries.

Troubleshooting

Audio

No dial tone

Ensure that the RJ-11 cable is connected to an analog line. Make sure the phone cable is connected to the Line jack, not the Set jack. If you are connected to a digital line through a telephone handset, take the handset off-hook. Run a system diagnostic check through RAV- Ware to be sure all RAV components are working properly.

RAV does not ring

Adjust the volume of the ringer. Check that the RJ-11 cable is connected. Verify that the dialed phone number is correct.

Muffled reception

Do not move the microphone pods while on a call. Move any items that might be blocking the microphones. Move closer to the microphones.

Far-end party cannot hear

Check the connections of all audio inputs. Check the Audio Mixer in RAV-Ware to make sure the correct audio paths are selected. Adjust the volume of the audio outputs.

Short silences, echoes or clipped speech on the far end

Adjust the equalization in RAV-Ware for each component.

Adjust the volume. Watch the meters. Make sure the loudest audio causes the meters to just enter the yellow zone.

Be sure equipment is placed correctly for the best sound performance. Refer to Chapter 1 for basic room design guidelines.

Appendix — Troubleshooting

 

73

 

Controller

Controller doesn't communicate with the mixer

The RF Controller performs best when the RAV mixer is positioned within line of sight and with the antenna pointed up. Check the signal strength indicator in all areas of the room where the controller will be used.The signal strength indicator is on the LCD screen and the maximum number of bars is four.

For optimal RF connectivity, make sure the signal strength measures two or four bars in all operating locations. You can also use the RF Radio Test function on the Controller for a more detailed signal strength measurement. Refer to page 59 for more information.

Signal Level

Reliability

 

 

0–4 bars

Fair

 

 

4–8 bars

Good

 

 

9–12 bars

Better

 

 

13–16 bars

Best

 

 

To improve signal strength

Verify that the mixer is within line of site

Install mixer in the top space of the equipment rack

Ensure the antenna is pointed up

Do not install the mixer in a metal cabinet

You can also purchase a remote mount antenna to improve the signal strength when the mixer is located in a different room or in an enclosed metal cabinet.

Part number: 910-153-050

Be sure the frequency setting on the controller is the same as the frequency setting in RAV- Ware.

Cannot assign a speed dial number

Any phone numbers entered using the Controller are automatically assigned to speed dial location 0. Access RAV-Ware to assign speed dial numbers.

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

Technical Services Group ~ 1-800-283-5936 (USA) ~ 1-801-974-3760

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ClearOne comm 900, 600 user manual Maintenance, Troubleshooting, Audio, Controller

600, 900 specifications

ClearOne Comm 900,600 is a cutting-edge communication platform designed to enhance audio and video conferencing experiences in both corporate and educational environments. With its advanced technology and user-friendly interface, ClearOne Comm 900,600 addresses the increasing demand for seamless collaboration in a hybrid work scenario.

One of the standout features of the ClearOne Comm 900,600 is its exceptional audio quality. Utilizing advanced beamforming microphone technology, the system captures sound from multiple directions while minimizing background noise. This ensures that every participant in a conference call is heard clearly, regardless of their position in the room. The system also supports high-definition audio processing, delivering crystal-clear sound that enhances the overall communication experience.

The ClearOne Comm 900,600 is equipped with state-of-the-art video capabilities as well, making it suitable for various applications. It supports high-definition video resolutions, enabling users to engage with their audience visually without compromising quality. The system is compatible with various video conferencing applications, ensuring flexibility for users who may prefer specific software solutions.

Another significant characteristic of the ClearOne Comm 900,600 is its scalability. Organizations can easily expand the system according to their needs. Whether it's a small meeting room or a large auditorium, the Comm 900,600 can be configured to accommodate various room sizes and setups. It provides multiple connection options, including USB and HDMI, making it easy to integrate with existing equipment.

Additionally, the ClearOne Comm 900,600 boasts a user-friendly interface that simplifies operation for all participants. Its intuitive controls ensure that even those unfamiliar with technology can navigate the system effortlessly. This focus on usability promotes a smooth and efficient meeting environment, which is essential in today’s fast-paced work culture.

Lastly, the ClearOne Comm 900,600 features robust security measures to protect sensitive data. It employs encryption protocols to safeguard communications while also adhering to industry standards for data protection. This ensures that organizations can conduct confidential discussions without concern for unauthorized access.

In conclusion, the ClearOne Comm 900,600 is an innovative solution for modern communication needs, offering advanced audio and video technologies, scalability, user-friendly operation, and strong security features. It is an essential tool for promoting effective collaboration in any organization.