COBY electronic MP550-2G Troubleshooting, Player does not turn on, Buttons do not work

Troubleshooting

If you have a problem with this device, please read the troubleshooting guide below and check our website at www.cobyusa.com for Frequently Asked Questions (FAQs) and firmware updates. If these resources do not resolve the problem, please contact Technical Support.

Address COBY Electronics Technical Support

56-65 Rust Street

Maspeth, NY 11378

Email	techsupport@cobyusa.com
Web	www.cobyusa.com
Phone	800-727-3592:	Weekdays 8:00AM–11:00PM EST
		Weekends 9:00AM–5:30PM EST
	718-416-3197:	Weekdays 8:00AM–5:30PM EST

The player does not turn on.

Ensure that the player is fully charged. Try charging the player overnight (8 hours).

Ensure that the Hold/Lock switch is disengaged.

The buttons do not work.

Ensure that the player is fully charged. Try charging the player overnight (8 hours).

Ensure that the Hold/Lock switch is disengaged.

I cannot transfer files to the player.

Ensure that your computer is running a supported operating system.

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