Before calling your Authorized Product Support, please
check that the items below are properly connected or set. 5 TROUBLESHOOTING In case of using a
with the specification outlined in Section 6. SPECIFICA- TIONS and Section 7. APPENDIX.
PROBLEM
LED On (Green)
LED Off
No
picture
LED On (Amber)
The following message appeared.
The following message appeared.
picture | Display is miss- | |
| ||
| ing, center shifts, | |
Abnormal | or too small or too | |
large of a display | ||
| ||
| size | |
|
|
No operation of the USB devices
| ITEMS TO CHECK |
| LOCATION |
• Contrast and brightness controls. | • | Front | |
• | Power switch. | • | Front |
• AC power cord disconnected. | • | Rear | |
• | Signalcabledisconnected. | • | Rear |
• | Computer power switch. | • Computer | |
• Power management function is active. | • Press any key on the keyboard | ||
|
|
| or move the mouse. |
• | Signalcabledisconnected. | • | Rear |
• | Computer power switch. | • Computer | |
• Power management function is active. | • Press any key on the keyboard | ||
|
|
| or move the mouse. |
• Input signal frequency range is too high or too low for the | • Check the specification of | ||
| monitor to synchronize with. |
| graphics adapter |
• | Do "FACTORY PRESET" or "ALL RESET" for a standard | • | Front (OSD) |
| signal. |
|
|
• | Adjust | • | Front (OSD) |
|
|
|
•Monitor may not be able to get
•Make sure you wait a few seconds after adjusting the size of the image before changing or disconnecting the signal.
• [Universal serial bus controller] is not listed in [Device | • Confirm that Windows®98 or |
Manager]. | later version is installed into |
| the computer. |
|
|
• [Generic USB HUB] is not listed in [Device Manager]. | • Make sure of the cable con- |
| nections. |
| • Restart the computer. |
| • Turn off the monitor and turn |
| on then. |
| • Disconnect all the cables con- |
| nected to the Upstream ports |
| and |