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Compaq 1232 Troubleshooting, Notice, Preface, Problems, Home Page, Solving Minor, Preliminary Steps, Compaq Diagnostics, Product Description, Diagnostic Error Codes

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"Compaq.com - Compaq Presario 1200 Series Maintenance and Service Guide - Models: 1230 and 1232

	United States June 27, 2004
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Maintenance & Service Guide

Presario 1200 Series

Models: 1230 and 1232

Home Page Notice Preface Product Description Troubleshooting Illustrated Parts Catalog Removal & Replacement Procedures Specifications Pin Assignments Battery Pack Operations

Troubleshooting

Preliminary StepsClearing the Power-On PasswordPower-On Self Test (POST)Compaq DiagnosticsDiagnostic Error CodesTroubleshooting Without DiagnosticsSolving MinorProblemsContacting Compaq Support

This section covers troubleshooting information for the Compaq Presario 1200 Series Portable Computers. The basic steps in troubleshooting include:

1.Follow the Preliminary Steps.

2.Run the Power-OnSelf-Test (POST).

3.Follow the recommended actions described in the diagnostic tables, if you are unable to run POST or if POST displays an error message.

When following the recommended actions in the Sections on POST and Diagnostic Error Codes perform them

in the order listed. Rerun POST after each recommended action until the problem is solved and no error message occurs. Once the problem is solved, do not complete the remaining recommended actions.

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Contents

Page Page Page Notice Page Symbols Technician Notes Serial Number Locating Additional Information Product Description Page Troubleshooting Page Illustrated Parts Catalog Page Removal and Replacement Procedures Page Physical and Environmental System Interrupts System DMA System I/O Address System Memory Catalog Display (Information not available) Memory Expansion Diskette Drive (Information not available) Hard Drive (Information not available) CD Drive (Information not available) Battery Pack Connector Pin Assignments Parallel Connector Pin Signal Serial Connector Connector Keyboard/Mouse External VGA Monitor Universal Serial Bus Modem Increasing Battery Pack Operating Time Minimizing the Energy Required Maximizing the Energy Stored Conditioning a Battery Pack Disposal of a Used Battery Pack Models and Features Controls and Lights Models and Features Controls and Lights Page Left Side Components Page Right Side Components Models and Features Controls and Lights Bottom of Unit Page Maintenance & Service Guide Presario 1200 Series Models: 1230 and Home Page Rear Connectors Models and Features Controls and Lights Power Management Settings Power Management Properties Display Properties System Properties Sleep Hibernation Mode Servicing Your Computer - Full Off Mode Rebooting After a Lockup Battery Operating Time Power Management for Windows Sleep Fn + F4 Hibernation Mode Battery Power Sleep Mode Page Preliminary Steps Page Clearing the Power-onPassword OFF Running POST XX000YZZ 201-MemoryError 301-KeyboardError 304-Keyboardor System Unit Error 601-DisketteController Error 605-DisketteDrive Error Computer Checkup (TEST) View System Information (INSPECT) 5.Select View System Information (INSPECT) from the Diagnostics menu Diagnostic Error Codes Processor Test Error Codes Error Code Recommended Action Memory Test Error Codes Keyboard Test Error Codes Parallel Printer Test Error Codes Diskette Drive Test Serial Test Error Codes Hard Drive Test Error Codes Video Test Error Codes Page Audio Test Error Codes TouchPad/Pointing Device Interface Test Error Codes CD Drive Test Error Codes Page Troubleshooting Without Diagnostics Before Replacing Parts Solving Audio Problems Solving Battery Pack and Battery Gauge Problems Page Solving CD Drive Problems Solving Diskette and Diskette Drive Problems Solving Display Problems LCD CRT Solving Hard Drive Problems Solving Hardware Installation Problems Solving Keyboard/Numeric Keypad Problems Solving Memory Problems Contacting Compaq Support Page System Unit System Unit Boards Assembly Mass Storage Devices Page Page Boards Description Spare Page Page Mass Storage Devices Mass Storage Devices Cable Kit Parts Miscellaneous Cables Kit Miscellaneous Cables Kit Spare Part Number: Power Cords Spare Part Number Modem Cables Page Miscellaneous Hardware and Plastics Kit Miscellaneous Hardware and Plastics Kit Spare Part Number: Description Quantity Page Miscellaneous Parts Spare Part System Unit Boards Display Assembly Mass Storage Devices Page Electrostatic Discharge Generating Static Page Service Considerations Tool and Software Requirements Screws Return to Removal & Replacement Procedures Page Cables and Connectors Cables Select the desired illustration Plastic Parts Preparing the Computer for Disassembly Display Panel Assembly Removing the Battery Pack Page Removing the Palmrest Cover with Touch Pad Electrostatic Discharge Service Considerations Speaker Fan Assembly System Board Memory Module Removing the Heatspreader Page Removing the Keyboard Page Removing the Processor Charger Board Panel Diskette Drive Removing the 3.2-GBor 2.1-GBHard Drives Page Removing the CD Drive Page Removing the Battery Charger Board Page Removing the Modem Page Removing the Display Panel Assembly Electrostatic Discharge Service Considerations Fan Assembly System Board Memory Module Removing the Upper CPU Cover Page Removing the Speaker Assembly Page Removing the Diskette Drive Page Removing the Fan Assembly Page Removing the System Board Memory Module Removing the Memory Module