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Maintenance and Service Guide
November
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Contents
1 Product Description
2 Troubleshooting
3 Illustrated Parts Catalog
4 Removal and Replacement Preliminaries
5 Removal and Replacement Procedures
6 Specifications
AConnector Pin Assignments
BScrew Listing
CPower Cord Set Requirements
Index
Product Description
1.1 Models
Compaq Evo Notebook N1020v Models
Compaq Evo Notebook N1020v Models (Continued)
(Continued)
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Compaq Evo Notebook N1000v Models
Compaq Evo Notebook N1000v Models (Continued)
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Compaq Presario 1500 Models
Compaq Presario 1500 Models (Continued)
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1.2 Features
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1.3 Clearing a Password
1.4 Power Management
1.5 Computer External Components
Front and Right Side Components (Continued)
Figure 1-3.Rear Panel and Left Side Components
Rear Panel and Left Side Components
Rear Panel and Left Side Components (Continued)
Figure 1-4.Keyboard Components
Keyboard Components
F12
Num lock key
Keyboard Components (Continued)
Fn key
Figure 1-5.Top Components
Top Components
Top Components (Continued)
Figure 1-6.Bottom Components
Bottom Components
Bottom Components (Continued)
1.6 Design Overview
Troubleshooting
2.1Computer Setup and
Diagnostics Utilities
Selecting Computer Setup or
Compaq Diagnostics
Using Computer Setup
Selecting from the File Menu
Selecting from the Security Menu
Selecting from the Advanced Menu
Advanced Menu (Continued)
2.2 Using Compaq Diagnostics
Obtaining, Saving, or Printing
Configuration Information
Obtaining, Saving, or Printing Diagnostic Test Information
Interactive
Mode
Unattended
Mode
Status
2.3 Troubleshooting Flowcharts
Flowchart 2.1 - Initial Troubleshooting
Flowchart 2.2 - No Power, Part
Flowchart 2.3 - No Power, Part
Flowchart 2.4 - No Power, Part
Flowchart 2.5 - No Power, Part
Flowchart 2.6 - No Video, Part
Flowchart 2.7 - No Video, Part
Flowchart 2.8 - Nonfunctioning Docking Station (if applicable)
Flowchart 2.9 - No Operating System (OS) Loading
Flowchart 2.10 - No OS Loading from Hard Drive, Part
Flowchart 2.11 - No OS Loading from Hard Drive, Part
Flowchart 2.12 - No OS Loading from Hard Drive, Part
Flowchart 2.13 - No OS Loading from Diskette Drive
Flowchart 2.14 - No OS Loading from CD- or DVD-ROMDrive
Flowchart 2.15 - No Audio, Part
Flowchart 2.16 - No Audio, Part
Flowchart 2.17 - Nonfunctioning Device
Flowchart 2.18 - Nonfunctioning Keyboard
Flowchart 2.19 - Nonfunctioning Pointing Device
Flowchart 2.20 - No Network or Modem Connection
Illustrated Parts Catalog
3.1 Serial Number Location
3.2 Computer System Major Components
Spare Parts: Computer System Major Components
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Spare Parts: Computer System Major Components (Continued)
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3.3 Miscellaneous Plastics/Hardware Kit
Miscellaneous Plastics/Hardware Kit Components
Spare Part Number
3.4 Miscellaneous Cable Kit
Miscellaneous Cable Kit Components
3.5 Mass Storage Devices
Mass Storage Devices
3.6 Miscellaneous
4.1 Tools Required
4.2 Service Considerations
Plastic Parts
Cables and Connectors
4.3Preventing Damage to Removable Drives
4.4 Preventing Electrostatic Damage
4.5Packaging and Transporting Precautions
4.6Workstation Precautions
4.7 Grounding Equipment and Methods
Typical Electrostatic Voltage Levels
Static-ShieldingMaterials
Removal and Replacement Procedures
5.1 Serial Number
5.2 Disassembly Sequence Chart
5.3Preparing the Computer for Disassembly
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Optical Drives
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5.4 Computer Feet
5.5 Memory Expansion Board
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5.6 Mini PCI Communications Board
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5.7 Disk Cell RTC Battery
5.8Connector Cover
5.9 LED Cover
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5.10 Keyboard
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5.11 Heat Spreader
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5.12 Processor
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5.13 Display
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Figure 5-24.Removing the Display
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5.14 Palm Rest
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5.15 Diskette Drive
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5.16 TouchPad Components
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5.17Display Release Assembly
5.18 Charger Board
5.19 Speaker Assembly
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5.20 Top Cover
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5.21 Fan
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5.22 System Board
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5.23Modem Cable
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Specifications
Notebook (Continued)
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15.0-inchSXGA+, TFT Display
15.0-inchXGA, TFT Display
14.1-inchXGA, TFT Display
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Hard Drives (Continued)
Diskette Drive
DVD-ROMDrive
DVD-RWDrive
CD-ROMDrive
CD-RWDrive
External AC Adapter
8-cell,Li ion Battery Pack
System DMA
System Interrupts
System I/O Addresses
System I/O Addresses (Continued)
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System Memory Map
Connector Pin Assignments
Table A-2
RJ-11Modem
Table A-3
Universal Serial Bus
Table A-4
S-Video
Table A-5
External Keyboard/Mouse
Table A-6
Parallel
Table A-7
External Monitor
Table A-8
Stereo Speaker/Headphone
Table A-9
Microphone
Power Cord Set Requirements
3-ConductorPower Cord Set
General Requirements
Country-SpecificRequirements
3-ConductorPower Cord Set Requirements (Continued)
Screw Listing
Table C-1
Torx T8 Metric 2.5 × 5.0 Screw
Figure C-1.TM2.5 × 5.0 Screw Locations
Torx T8 Metric 2.5 × 5.0 Screw (Continued)
Figure C-2.TM2.5 × 5.0 Screw Locations
Figure C-3.TM2.5 × 5.0 Screw Locations
Figure C-4.TM2.5 × 5.0 Screw Locations
Figure C-5.TM2.5 × 5.0 Screw Locations
Figure C-6.TM2.5 × 5.0 Screw Locations
Figure C-7.TM2.5 × 5.0 Screw Locations
Figure C-8.TM2.5 × 5.0 Screw Locations
Table C-2
Torx T8 Metric 2.5 × 8.0 Screw
Figure C-9.TM2.5 × 8.0 Screw Locations
Torx T8 Metric 2.5 × 8.0 Screw (Continued)
Figure C-10.TM2.5 × 8.0 Screw Locations
Table C-3
Phillips Metric 3.0 × 3.0 Screw
Figure C-11.PM3.0 × 3.0 Screw Locations
Table C-4
Phillips Metric 2.5 × 4.0 Screw
Figure C-12.PM2.5 × 4.0 Screw Locations
Table C-5
Torx T8 Metric 2.5 × 14.0 Shoulder Screw
Figure C-13.TM2.5 × 14.0 Shoulder Screw Locations
Table C-6
Torx T8 Metric 2.5 × 9.0 Screw
Figure C-14.TM2.5 × 9.0 Screw Locations
Table C-7
Phillips Metric 2.0 × 4.5 Screw
Figure C-15.PM2.0 × 4.5 Screw Locations
Index
