Compaq 8100 manual Value Added Services and Features, Service and Support

QuickSpecs

HP Compaq 8100 Elite PC

Standard Features and Configurable Components (availability may vary by country)

NVIDIA Quadro NVS 290 Graphics Card

NVIDIA Quadro NVS 295 Graphics Card

ATI Radeon HD 4550 Graphics Card

ATI Radeon HD 4650 DP Graphics Card

Value Added Software (included with all models; not included when configured with FreeDOS)

HP ProtectTools Security Suite	HP Insight Diagnostics
HP Software Management Agent	PDF Complete
Computrace for Desktops agent (optional)*

* Computrace available as an optional aftermarket service; separate software and subscription are required

Value Added Software (included with select models; not included when configured with FreeDOS)

Computer Setup Utility	Microsoft Office Trial Version
McAfee Total Protection Anti-Virus*	Mozilla Firefox for HP Virtual Browser
Roxio Creator Business	Corel WinDVD
HP Power Assistant

*60 day trial period for McAfee Total Protection for Small Business software. Internet access required to receive updates. First update included. Subscription required for updates thereafter

HP Client Management Solutions (available for free download from the Internet)

http://www.hp.com/go/easydeploy)
HP Client Automation Starter*	HP Client Catalog for Microsoft SMS
HP SoftPaq Download Manager	HP Systems Software Manag
* Available from your HP Sales Representative or HP Channel Partner

Value Added Services and Features

HP Stable Platform Program	Factory Express Deployment and Lifecycle Services
Intel Stable Platform Program	Intel Standard Manageability
Business-to-Business Portals	Intel® Core™ processor with vPro™ technology
HP Global Series Services	Trusted Platform Module (TPM) v1.2
	TPM module disabled where restricted by law; for example,
	Russia.

Service and Support

On-site warranty and service¹: three year (3/3/3) limited warranty and service offering delivers three years of parts, labor and on-site repair. Response time is next business day² and includes free telephone support³ 24 x 7. Global coverage² ensures any product purchased in one country and transferred to another non-restricted country will remain fully covered under the original warranty and service offering. Some countries/regions do not offer one year onsite and labor.

1Terms and conditions may vary by country. Certain restrictions and exclusions apply.

2On-site services may be provided pursuant to a service contract between HP and an authorized HP third party provider, and is not available in certain countries. Global service response times are based on commercially reasonable best effort and may vary by country.

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