Compaq MP1800 warranty Troubleshooting A-5

Troubleshooting (continued)

Problem	Solution
PIP does not operate.	Check the cable connections. If there
	is a digital video source connected,
	PIP will not operate. PIP is always the
	inset picture, data will always be the
	background picture.
Remote control does not	The three AAA batteries may need to
operate	be replaced.
Remote mouse does not	1. Make sure the Y-cable is
operate computer.	connected to both the computer
	and the Multimedia Adapter. Do
	not connect both the USB and
	RS232 connectors to the
	computer at the same time. The
	USB connector is the preferred
	connector.
	2. If the RS232 connection is being
	used, the remote control does not
	function until the serial port is
	initialized. You may need to
	restart the computer to initialize
	the serial port.
Compatibility issues with	Refer to Appendix C “Flash ROM
equipment attached to the	Upgrade” for more information.
projector.	If this does not resolve the problem,
	contact your Compaq authorized
	service provider or call Compaq
	Customer Support for help. Refer to
	the “Contacting Customer Support”
	manual included in the projector
	documentation kit for a complete list of
	customer support numbers to call.

Image size is too small/large.

Adjust the manual zoom until the image is the desired size.

Troubleshooting A-5