QuickSpecs

StorageWorks NAS B3000 by Compaq

NAS B3000 Options

CarePaq™ Services

Remedial Services

 

Compaq Services will also provide remedial services for ongoing maintenance.

 

Software Product Services

 

Stand-alone telephone support

 

Software Product Subscription

 

Hardware Product Services

 

On-site Maintenance (includes warranty support)

 

Response time upgrades during the warranty period

 

Post-warranty coverage

 

Warranty Upgrade Options

 

Response – Upgrade on-site response from next business day to same day 4-hours

 

Coverage – Extend hours of coverage from 9 hours x 5 days to 24 hours x 7 days

 

Duration – Select duration of coverage for a period of 1year to multi-years

 

B3000 CarePaq Price Band Information

 

http://www.compaq.com/services/carepaq/us/priority/cp_storage.html

 

NOTE: This Web site is available in English only.

 

Fully customized remedial services are also available. Please contact your Customer Services Department for

 

assistance.

DA-11339

Canada — Version 7 — September 24, 2002

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Compaq NAS B3000 manual CarePaq Services Remedial Services, Software Product Services, Hardware Product Services