Compaq SCSI warranty Installation & Start-up Services, QuickSpecs, Options

Models: SCSI

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Installation & Start-up Services

QuickSpecs

Compaq ProLiant ML330 Generation 2 (G2)

Options

Service and Support Offerings (CarePaq Services) (continued)

Installation & Start-up Services

 

Hardware Installation (2-5-2 Part Number for US)

FM-ELINS-IN

Hardware Installation (2-5-2 Part Number for Canada)

FP-ELINS-IN

Hardware Installation (6-3 Part Number for US)

401791-002

Server Installation and Set-Up (Installation of the server, installation of the appropriate

204563-022

service tools, check to ensure device SW and firmware is loaded and installation of the

 

operating system software (6-3 Part Number for EMEA)

 

Pre-installation planning; unpack equipment, install most current Compaq HW options

FP-MSTAR-01

internal to server at same time of server installation; assemble & test; basic user

 

information provided; Install & configure basic functionality of Win NT Operating System

 

plus up to 2 days start-up activity, configure print & network access services, and

 

orientation (2-5-2 Part Number for U.S.)

 

Pre-installation planning; unpack equipment, install most current Compaq HW options

240013-002

internal to server at same time of server installation; assemble & test; basic user

 

information provided; Install & configure basic functionality of Win NT Operating System

 

plus up to 2 days start-up activity, configure print & network access services, and

 

orientation (6-3 Part Number for U.S.)

 

Pre-installation planning; unpack equipment, install most current Compaq HW options

FM-MSTEC-01

internal to server at same time of server installation; assemble & test; basic user

 

information provided; Install & configure basic functionality of Win NT Operating System

 

plus up to 2 days start-up activity, configure print & network access services, and

 

orientation (2-5-2 Part Number for Canada)

 

Pre-installation planning; unpack equipment, install most current Compaq HW options

FP-NSTAR-01

internal to server at same time of server installation; assemble & test; basic user

 

information provided; Install & configure basic functionality of Novell NetWare Operating

 

System plus up to 2 days start-up activity, configure print & network access services,

 

and orientation (2-5-2 Part Number for U.S.)

 

Pre-installation planning; unpack equipment, install most current Compaq HW options

240008-002

internal to server at same time of server installation; assemble & test; basic user

 

information provided; Install & configure basic functionality of Novell NetWare Operating

 

System plus up to 2 days start-up activity, configure print & network access services,

 

and orientation (6-3 Part Number for U.S.)

 

Pre-installation planning; unpack equipment, install most current Compaq HW options

FM-NSTEC-01

internal to server at same time of server installation; assemble & test; basic user

 

information provided; Install & configure basic functionality of Novell NetWare Operating

 

System plus up to 2 days start-up activity, configure print & network access services,

 

and orientation (2-5-2 Part Number for Canada)

 

CarePaq Priority Services for ProLiant Servers – Priority Level

 

9 x 5 HW, 4-hr response, Next Available HW engineer; 9 x 5 Bronze Software Support

FP-M01C1-36

2-hr response for Windows NT, Windows 2000, Professional, Server or Advanced

 

Server Operating System, Next Available Specialist (2-5-2 Part Number for U.S.)

 

9 x 5 HW, 4-hr response, Next Available HW engineer; 9 x 5 Bronze Software Support

239928-002

2-hr response for Windows NT, Windows 2000, Professional, Server or Advanced

 

Server Operating System, Next Available Specialist (6-3 Part Number for U.S.)

 

9 x 5 HW, 4-hr response, Next Available HW engineer; 9 x 5 Bronze Software Support

FP-N01C1-36

2-hr response for Novell NetWare Operating System, Next Available Specialist

 

(2-5-2 Part Number for U.S.)

 

9 x 5 HW, 4-hr response, Next Available HW engineer; 9 x 5 Bronze Software Support

239968-002

2-hr response for Novell NetWare Operating System, Next Available Specialist (6-3 Part

 

Number for U.S.)

 

9 x 5 HW, 4-hr response, Next Available HW engineer; 9 x 5 Bronze Software Support

FM-M01E1-36

2-hr response for Windows NT, Windows 2000, Professional, Server or Advanced

 

Server Operating System, Next Available Specialist (2-5-2 Part Number for Canada)

 

9 x 5 HW, 4-hr response, Next Available HW engineer; 9 x 5 Bronze Software Support

FM-N01E1-36

2-hr response for Novell NetWare Operating System, Next Available Specialist

 

(2-5-2 Part Number for Canada)

 

9 x 5 4-hour H/W, 5 x 9 2-hour O/S (NT & NetWare), Three Years

179834-022

(6-3 Part Number for EMEA)

 

DA-10961

World Wide — Version 18 — June 27, 2002

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Compaq SCSI Installation & Start-up Services, CarePaq Priority Services for ProLiant Servers - Priority Level, QuickSpecs