Chapter 2 - Getting Started

5

Chapter 2 - Getting Started

A Few Notes

Please Read The Manuals

The manuals included with your RISC Router 3500R contain some very important information about the RISC Router 3500R and local and wide area networking in general. Please read this manual thoroughly, and refer to the management reference guides as required. It’s worth the few minutes it will take.

Also, please fill out the warranty registration card and return it to us today. This will help us keep you informed of updates to the RISC Router 3500R and future products available from Compatible Systems. You can also register on the web at http://www.compatible.com. If you’d like to be notified via e-mail about new products and receive important news from Compatible Systems, please join our email list on the web.

Warranty and Service

The RISC Router 3500R is covered by the Compatible Systems Inte- grated Support Package, which includes a lifetime hardware warranty, a twenty-four hour advanced replacement program, unlimited technical support, and software upgrades for the life of the product.

Compatible Systems maintains copies of current software updates on the Internet. For more information on downloading software, see the appendices for this manual.

Getting Help With the RISC Router 3500R

If you have a question about the RISC Router 3500R and can’t find the answer in one of the manuals included with the product, please visit the technical support section of our Web site (http://www.compatible.com). This site includes extensive technical resources which may answer many of your questions. You can also request technical support by filling out a brief form. Technical support requests received via the Web form will receive expedited treatment. You may also call Compat- ible Systems Corporation or send support questions via e-mail to support@compatible.com. Compatible Systems' phone number is listed on the front of this guide. We will be happy to help you.

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Compatible Systems 3500R manual Getting Started, Few Notes, Please Read The Manuals, Warranty and Service