Concord Camera 3043 manual Getting Help, Troubleshooting Section in this USER’S Guide

GETTING HELP

GETTING HELP

TROUBLESHOOTING SECTION IN THIS USER’S GUIDE

Please refer to the Troubleshooting section first, as it contains some of the most common problems that users encounter.

WEBSITE CUSTOMER SUPPORT/FAQ

For problems that are not listed in the Troubleshooting section, please visit our customer support website at www.concord-camera.com to view the Frequently Asked Questions (FAQ) by clicking the appropriate camera model picture in the “Camera Support” Section. Most of the latest support issues are posted and answered in the FAQ section. If the problem you are encountering is not listed either in the troubleshooting section of this User’s Guide or the FAQ section on our website, you can also E-mail us by clicking the E-mail address link to the customer support center in the “Camera Support” Section.

CUSTOMER SUPPORT

Before You E-mail or Call us

If you have questions concerning the operation of the camera or software installation that are not listed either in the troubleshooting section of this User’s Guide or the FAQ section on our website, feel free to speak to or email a customer service representative. Before emailing or calling us, please have the following information ready:

Camera Information:	Computer Information:
Name of camera model	Operating System
Camera Serial Number	Computer Maker and Model
	Exact Error message received

44