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| TROUBLE SHOOTING | |
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Cannot take a picture |
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or a video clip when | The SD card is locked or | Remove the SD card from the card slot | ||||
using an SD memory | write protected. | and slide the lock switch to off. | ||||
card. |
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| Something was blocking | Keep hands, fingers, etc. away from the | ||||
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| lens when taking a picture. | |||||
Part of the picture/ | picture. |
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video clip is missing. | The picture was not | Leave space around the subject when | ||||
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| centered correctly in the | |||||
| centering the picture in the viewfinder. | |||||
| viewfinder. |
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Camera is not | The battery level is low |
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and the camera does not |
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responding during | Replace batteries. |
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have sufficient power to |
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picture capture. |
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complete picture capture. |
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The LCD is not | LCD is turned off. | Turn the LCD on, by pressing the Enter | ||||
button repeatedly until the LCD is on. | ||||||
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displaying anything. |
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The battery level is low. | Replace the batteries. | |||||
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| The card may not be SD | Purchase a certified SD card. | ||||
| certified. |
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The camera does not |
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The card may be corrupted. | Caution: Formatting erases all pictures on | |||||
recognize your SD | ||||||
Reformat the card. | the card. (See P.21) |
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card. |
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| No card is inserted in the | Insert a card into the card slot. (See P. 9) | ||||
| camera. |
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| Camera power is off. | Turn on the camera. |
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The computer cannot |
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USB cable is not securely | Connect cable to camera and computer | |||||
download files from the | connected. |
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camera. |
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Camera’s mode is in | Shift the mode in | playback mode. | ||||
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| capture |
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