Dell Understanding iDRAC SNMP Features and Trap Alerts

Testing the RAC SNMP Trap Alert Feature

The RAC SNMP trap alerting feature allows SNMP trap listener configurations to receive traps for system events that occur on the managed system.

The following example shows how a user can test the SNMP trap alert feature of the RAC.

racadm testtrap -i 2

Before you test the RAC SNMP trap alerting feature, ensure that the SNMP and trap settings are configured correctly. To configure these settings, see testtrap and testemail subcommand descriptions in the iDRAC6 Administrator Reference Guide available on the Dell Support website at support.dell.com/manuals.

Frequently Asked Question about SNMP Authentication

Why is the following message displayed:

Remote Access: SNMP Authentication Failure

As part of discovery, IT Assistant attempts to verify the device’s get and set community names. In IT Assistant, you have the get community name = public and the set community name = private. By default, the community name for the iDRAC6 agent is public. When IT Assistant sends out a set request, the iDRAC6 agent generates the SNMP authentication error because it will only accept requests from community = public.

NOTE: This is the SNMP agent community name used for discovery.

You can change the iDRAC6 community name using RACADM. To see the iDRAC6 community name, use the following command:

racadm getconfig -g cfgOobSnmp

To set the iDRAC6 community name, use the following command:

racadm config -g cfgOobSnmp -o cfgOobSnmpAgentCommunity <community name>

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Monitoring and Alert Management