264 Configuring and Using VirtualMedia
Frequently Asked Questions about Virtual Media

Table14-4 lists frequently asked questions and answers.

Table 14-4. Using Virtual Media: Frequently Asked Questions
Question Answer
Sometimes, I notice my Virtual
Media client connection drop.
Why?
When a network timeout occurs, the iDRAC6
firmware drops the connection, disconnecting the
link between the server and the Virtual Drive.
If the Virtual Media configuration settings are
changed in the iDRAC6 Web-based interface or by
local RACADM commands, any connected media
is disconnected when the configuration change is
applied.
To reconnect to the Virtual Drive, use the Virtual
Media wizard.
Which operating systems
supportthe iDRAC6?
See "Supported Operating Systems" on page25 for
a list of supported operating systems.
Which Web browsers support
theiDRAC6?
See "Supported Web Browsers" on page25 for a list
of supported Web browsers.
Why do I sometimes lose my
client connection?
• You can sometimes lose your client connection if
the network is slow or if you change the CD in the
client system CD drive. For ex amp le , if you
change the CD in the client system’s CD drive,
the new CD might have an autostart feature.
Ifthis is the case, the firmware can time out and
the connection can be lost if the client system
takes too long before it is ready to read the CD.
Ifa connect ion is lost, reconnect from the GUI
and continue the previous operation.
• When a network timeout occurs, the iDRAC6
firmware drops the connection, disconnecting the
link between the server and the Virtual Drive.
Also, someone may have altered the Virtual Media
configuration settings in the Web interface or by
entering RACADM commands. To reconnect to
the Virtual Drive, use the
Virtua l Med ia
feature.