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Recovering and Troubleshooting the Managed System

This section explains how to perform tasks related to recovering and troubleshooting a crashed remote system using the iDRAC6 Web-based interface.

"First Steps to Troubleshoot a Remote System" on page 325

"Managing Power on a Remote System" on page 326

"Using the POST Boot Logs" on page 332

"Viewing the Last System Crash Screen" on page 333

First Steps to Troubleshoot a Remote System

The following questions are commonly used to troubleshoot high-level problems in the managed system:

1Is the system powered on or off?

2If powered on, is the operating system functioning, crashed, or just frozen?

3If powered off, did the power turn off unexpectedly?

For crashed systems, check the last crash screen (see "Viewing the Last System Crash Screen" on page 333), and use Virtual Console and remote power management (see "Managing Power on a Remote System" on page 326) to restart the system and watch the reboot process.

Recovering and Troubleshooting the Managed System

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Image 325
Dell IDRAC6 manual First Steps to Troubleshoot a Remote System, 325