Unable to Log into iDRAC6 as an Active Directory User

If you cannot log into the iDRAC6 as an Active Directory user, try to log into the iDRAC6 without enabling the Smart Card logon. If you have enabled the CRL check, try the Active Directory logon without enabling the CRL check. The iDRAC6 trace log should provide important messages in case of CRL failure.

You also have the option of disabling the Smart Card Logon through the local racadm using the following command: racadm config -g cfgActiveDirectory -o cfgADSmartCardLogonEnable 0

For 64–bit Windows platforms, the iDRAC6 authentication Active–X plug–in is not installed if a 64–bit version of Microsoft Visual C++ 2005 Redistributable Package is deployed. To install and run the Active–X plug–in properly, deploy the 32–bit version of Microsoft Visual C++ 2005 SP1 Redistributable Package (x86). This package is required to launch the Virtual Console session on a Internet Explorer browser.

If you receive the following error message "Not able to load the Smart Card Plug–in. Please check your IE settings or you may have insufficient privileges to use the Smart Card Plug–in", then install the Microsoft Visual C++ 2005 SP1 Redistributable Package (x86). This file is available on the Microsoft Website at www.microsoft.com. Two distributed versions of the C++ Redistributable Package have been tested and they allow the Dell Smart Card plug–in to load. See Table 8-2 for details.

Table 8-2. Distributed Versions of the C++ Redistributable Package

Redistributable

Version

Release Date

Size

Description

Package File Name

 

 

 

 

 

 

 

 

 

vcredist_x86.exe

6.0.2900.2180

March 21, 2006

2.56 MB

MS

 

 

 

 

Redistributable

 

 

 

 

2005

vcredist_x86.exe

9.0.21022.8

November 7, 2007

1.73 MB

MS

 

 

 

 

Redistributable

 

 

 

 

2008

 

 

 

 

 

Ensure that iDRAC6 time and the domain controller time at the domain controller server are set within 5 minutes of each other for Kerberos authentication to work. See the RAC Time on the SystemRemote

Configuring iDRAC6 for Single Sign-On or Smart Card Login

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