Connect Tech JB1, JB0, JB2, JB3 user manual Mail/Courier, Email/Internet, Telephone/Facsimile

Chapter 1: Introduction 1-7

We offer three ways for you to contact us:

Mail/Courier

You may contact us by letter and our mailing address for correspondence is:

Connect Tech Inc. c/o Customer Service 42 Arrow Road Guelph, Ontario Canada N1K 1S6

Email/Internet

You may contact us through the Internet. Our email, FTP and HTTP addresses on the Internet are:

sales@connecttech.com

support@connecttech.com

ftp://ftp.connecttech.com

http://www.connecttech.com

Note:

1.You can submit your technical support questions to our customer support engineers via our Internet email address

OR

2.You can refer to our knowledge database found in the Customer Support section of our World Wide Web site.

OR

3.You can fill out the problem summary form, found in the Customer Support section of our World Wide Web site and submit it to our customer support engineers via the Web.

OR

4.You can obtain the latest versions of software drivers and manuals from the Customer Support section of our World Wide Web site or from the /pub section on our FTP site.

Telephone/Facsimile

Customer Support representatives are ready to answer your call Monday through Friday, from 9:00 a.m. to noon and 1:00 p.m. to 5:00 p.m. Eastern Standard Time. Our numbers for calls are:

Telephone:	800-426-8979 (North America only)
Telephone:	519-836-1291
Facsimile	519-836-4878 (on-line 24 hours)

Titan/cPCI User’s Manual, ver. 0.00