1-14 Chapter 1: Introduction

We offer several ways for you to contact us:

Mail/Courier

You may contact us by letter and our mailing address for correspondence is:

Connect Tech Inc. c/o Customer Service 42 Arrow Road Guelph, Ontario Canada N1K 1S6

Email/Internet

You may contact us through the Internet. Our email and URL addresses on the Internet are:

sales@connecttech.com

support@connecttech.com

www.connecttech.com

Note:

1.You can submit your technical support questions to our customer support engineers via our Internet email address

OR

2.You can refer to our knowledge database found in the Customer Support section of our World Wide Web site.

OR

3.You can fill out the problem summary form, found in the Customer Support section of our World Wide Web site and submit it to our customer support engineers via the Web.

OR

4.You can obtain the latest versions of software drivers and manuals from the Customer Support section of our World Wide Web site.

Telephone/Facsimile

Customer Support representatives are ready to answer your call Monday through Friday, from 9:00 a.m. to noon and 1:00 p.m. to 5:00 p.m. Eastern Standard Time. Our numbers for calls are:

Telephone:

519-836-1291

Toll free:

800-426-8979

Facsimile

519-836-4878 (on-line 24 hours)

Intellicon-NT960/PCI User's Manual, ver. 0.02