Cook Manufacturing akt3630 Troubleshooting, Topic, Possible Cause Solution, Operation, Noise

Troubleshooting

You may save time and money by checking items below before calling for service. List includes common concerns that are not the result of defective workmanship or materials. If your question is not explained below, call

1-800-688-9900 USA or 1-800-688-2002 Canada.

Topic Possible Cause Solution

OPERATION

Appliance not working

Power outage

Make sure appliance has power. Verify that circuit breaker is not tripped. Replace fuse but do not change fuse capacity.

NOISE

Frequent cycling off and on of surface	Normal	Smoothtop burners cycle on and off to maintain proper
units		heating temperature.
Cracking or popping sound	Normal	Wet cooking utensils or possible spillage.

APPEARANCE

	Gritty dirt or rough surface	Use recommended smoothtop cleaner conditioner.
	on cooking utensils	May be a metal mark. Make sure surface is cool. Use
Scratches
		safety scraper to carefully scrape off the mark. Apply
	Shiny scratches	smoothtop cleaner conditioner and gently rub with
		nonabrasive nylon pad.
	Dirt	Use recommended smoothtop cleaner conditioner to
		remove dirt from smoothtop.
Discoloration	Water spots/marks	Make sure surface is cool. Put a small amount of white
		vinegar on the spot and let sit for a few minutes. Rub with
		nonabrasive nylon pad. Wipe off any excess with damp
		paper towel.
Hot sugar or plastic melted to surface	Spills	Allow cooktop to warm slightly. Using a safety scraper,
		gently remove soil. Follow with routine cleaning.
Pattern fading/wearing off	Dirt/film buildup	Use recommended cleaner conditioner to remove build
		up and dirt from smoothtop.

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