PROBLEMS

CHECK

No dial tone

Is the line cord disconnected from the wall jack or

 

telephone?

 

Is jack improperly wired?

Phone does not work

Are all cords connected properly?

Phone does not ring

Ringer Switch may be set to OFF?

 

Slide switch to ON position.

Cannot dial

Check the Tone/Pulse Switch setting. You may only

 

have PULSE service.

 

Switch the Tone/Pulse switch to PULSE position

Other party cannot hear you

Ensure Handset cord is connected properly.

Display showing erroneous figures

Setup the phone by pressing the Menu Button and then

OR

the Redial Button. After that, reset the Language, Long

Display is corrupt or does not work as intended

Distance Code, and Area Code.

 

OR

 

Your phone must be reset by uninstalling all batteries or

 

unplugging the AC adaptor. Wait for 5 minutes before

 

reinstalling the batteries or plugging the AC Adaptor.

 

This will also clear all memories.

The display is faded

Is the AC adapter connected?

(Numbers are hard to see)

If batteries are used, are the batteries fresh? Change all

 

3 batteries. (Replace all 3 batteries at the same time.)

Cannot store numbers into memory

Is the AC adapter connected OR batteries installed

 

correctly?

Caller ID does not work

Make sure the Caller ID service is active.

 

- The phone is connected to a working wall jack.

 

- All line cord connections are correct and secure.

 

- Your answering machine is set to answer after at least

 

2 rings and you only pick up the phone after 2 rings.

The Caller ID display is blank

Press either Up or Down button to see if "-NO CALLS-"

 

appears.

 

Is the AC adapter connected OR batteries installed

 

properly?

 

Check if you have received the first Caller ID record.

 

 

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Cortelco 879015-TP2-27S operating instructions Problems Check