130, Problem Possible causes Possible solutions | Dell Streak

Problem

Possible causes

Possible solutions

You cannot make outgoing	The SIM card is not installed.	Install a valid SIM card in your
calls		device.

	Poor signal.	Move to an open space, or if
		you are inside a building, move
		closer to a window.

	Your device is in Airplane	Touch the status area on the
	mode with no wireless	status bar and clear the
	connectivity.	Airplane mode check box.

	You have enabled the Call	Touch the Home button
	barring feature.	→ Menu button	→
		→ Menu button	→
		Settings→ Call settings→
		Additional call settings→ Call
		barring→ Deactivate all.

	You have enabled Fixed	Touch the Home button
	Dialing Numbers.	→ Menu button	→
		→ Menu button	→
		Settings→ Call settings→
		Fixed Dialing Numbers.
		Disable Fixed Dialing
		Numbers (FDN).

You cannot answer	Poor signal.	Move to an open space, or if
incoming calls		you are inside a building, move
		closer to a window.

	Your device is in Airplane	Touch the status area on the
	mode with no wireless	status bar and clear the
	connectivity.	Airplane mode check box.

	You have enabled the Call	Touch the Home button
	barring feature.	→ Menu button	→
		→ Menu button	→
		Settings→ Call settings→
		Additional call settings→ Call
		barring→ Deactivate all.

Unable to add contacts to	Memory for storing contacts is	Delete unnecessary contact
the device	already full.	information from the device.

Echo or noise	Poor network trunk quality on	Hang up and dial again. You
	the part of your service	may be switched to a better-
	provider, or poor local	quality network trunk or phone
	telephone line quality.	line.

130

Troubleshooting

Image 130

Dell Streak user manual 130, Problem Possible causes Possible solutions

Contents

Dell Streak May Federal Communications Commission FCC Statement Contents Using Your Dell Streak Managing Your Device Settings Protect Your SIM Card With Protect Your Device Data With a101 126 Connect to a Computer and Install127 Package Contents Dell Streak Features Buttons/Connectors/Parts Functionality Buttons/Connectors/Parts Functionality Display→ Automatic Backlight Parts/controls Functionality Remove the back cover Setting Up Your Dell StreakGetting Your Device Ready for Use Insert the SIM card Insert the battery Install the microSD card Close the back cover Charge the device Turning Off Your Device Turning On Your DeviceTurning Off the Screen Touch Screen Understanding Your Dell StreakFinger Gestures Allows you to Touch Finger Gestures Allows you to Touch and hold Drag Finger Gestures Allows you to Flick or swipe Zoom-out Applications, Widgets, and Shortcuts Screen OrientationFinger Gestures Allows you to Zoom-in To navigate across the Home screens Home ScreenMultiple Home Screens To add a Home screen Customizing Your Home Screen To add an item to a Home screen Items Steps Shortcuts Applications Directions Widgets Items Steps Folders Wallpapers To open a Home screen folder To move a Home screen itemTo remove a Home screen item To close a Home screen folder To remove a Home screen shortcut from a folder To rename a folder Status Bar Or Less Status area may also display some of the following icons Download in progress Favorites Bar Navigating the ApplicationsTo add applications to the Favorites bar Recent applications To open an application using the application shortcutsApplication Shortcuts To remove applications from the Favorites bar Making Calls Using Your Dell StreakCalling To make a call To manage and redial missed, dialed, and received calls To cancel dialingTo answer a call Manage Your Calls To accept a waiting call To accept calls using a Bluetooth headsetTo use the speakerphone during a call To dial another call during an active call Fixed Dialing Numbers Adjust Call SettingsTo conduct a conference call Voicemail Teletypewriter TTY Additional call settingsHAC mode Mode Contacts Managing ContactsTo add a new contact While entering the contact details, you can To view the contact details To add contacts from your SIM card Messaging To compose and send a text message Capture picture To compose and send a multimedia messagePicture Video Audio Record audio Slideshow To read a text message Receiving text and multimedia messagesIf the message contains To reply to a text or multimedia message To forward the messageTo view a multimedia message To delete a message or a message thread Pop-Up Menu On-Screen Keyboard Keyboard controls Create your personal dictionary To configure the keyboard settings→ Locale Text→ Android keyboard To delete a word from the dictionary To add a word to the dictionaryTo edit a word in the dictionary → User dictionary To search by typing WidgetsGoogle Search To search by voice To subscribe to RSS feeds To find your RSS feeds URLTo read RSS feeds Facebook Twitter To erase unwanted application data to free storage space Managing Your Device SettingsTo check storage spaces To format the microSD card To upgrade the software version on your device Touch Reset deviceTo reset your device to the default state To erase all data from your device Using Your Dell Streak To connect to the web using GPRS, EDGE, 3G, or Hspa Connecting to the WebWeb To manually select a new network To automatically select a new network Wi-Fi To turn on Wi-Fi and connect to a network To check the current Wi-Fi network connection To connect to another Wi-Fi network To open the browser Disable all Connections Using the Airplane ModeBrowsing the Web To use the browser controls bar Viewing Web Pages To find text within a web To switch between browser windowsTo copy text on a web To select a link on a web Using Web Links, History, and DownloadsTo check the history of visited web pages To allow download of web applications To install an applicationManage Bookmarks To check downloads To open a bookmark To configure browser settingsTo manage your bookmarks To open the e-mail application To set up an e-mail accountMail To compose and send e-mails To delete or edit an e-mail account on your device TouchDownTo delete an e-mail To open the TouchDown application To quickly set up your exchange server account Side toolbar Gmail To set up your Google accountWeb Applications Status area Web To view e-mails in different folders or with labels To refresh GmailTo read e-mails To activate Google Talk Google TalkTo create and send an e-mail To sign in automatically To change your online status and message To add a new friend to your friends listTo view and accept an invitation To start a conversation To add a friend to an active conversation To disable the chat logTo switch between active conversations To close a conversation To block a friend from sending you messages To pin a friendTouch Pin friend To permanently remove a friend Maps Web To zoom in or out on a map To move around a mapTo change map layers Map layer Traffic layer Satellite layer Transit Lines layer To view a map in street view To get directions To clear a map To invite friends to share locations Using Google LatitudeTo run Latitude Touch Add friends then Yes Map view To accept an invitationTo show your friends List view Sharing options Edit privacy settingTo control what to share and change your public profile Remove this friend To open YouTube To search for a video by voice commandYouTube To search for a video by typing To watch videos To search for a video by categoryTo filter videos by different time frames To manage a video Share Android MarketTo open Android Market Flag Android Market screen opens To download and install an application or game Synchronizing Your Google Data To uninstall an application or gameTouch Uninstall To open an application or game Amazon MP3 To change display settings Customizing Your Dell Streak To change sound and ringtone settings Screen timeout To manually set the date, time and time zone Set time zone Select time sourceSet date Set time To choose a language Select locale Touch Forgot pattern Protecting Your Dell StreakProtect Your Device Data With a Screen Unlock Pattern To create a screen unlock pattern 100 To enable the SIM card PIN Protect Your SIM Card With the SIM Lock Password101 To change the SIM card PIN 102 Applications Camera To manage pictures 104 105 Edit To adjust camera settings106 Set as To play videos To adjust video settingsTo capture videos 107 To set the microSD card as a USB drive MicroSDTo manage videos 108 Touch Turn off USB storage→ Turn Off To turn off USB storage109 To pair and connect a Bluetooth headset BluetoothTo turn on Bluetooth and make the device discoverable 110 To change your device’s Bluetooth name To end a Bluetooth connectionTo terminate a pairing partnership 111 To manage a picture Photos and VideosTo view pictures 112 → Mark To mark pictures and videos113 To select a song MusicTo open Music 114 To control music playback 115 To create a playlist 116 To open the calendar To set up an eventCalendar To view the calendar Event reminders Alarm ClockTo open the alarm clock To view, dismiss, or snooze a reminder To temporarily disable an alarm To set an alarmTurn on alarm To delete an alarm Recorder Calculator120 To adapt the device to your voice To say a voice command to start an actionVoice Control 121 To add a task Outlook Tasks122 To manage a task reminder To adjust task settingsSIM Manager 123 Outlook Notes Quickoffice To find text in a document To sort folders or files using QuickofficeTo view a document or spreadsheet 125 Connect to a Computer and Install Dell PC Suite 126 To back up or restore device data using Backup Manager Using Dell PC SuiteTo synchronize using Sync Manager To quit Dell PC Suite Playing Videos on Hdmi Devices 128 Troubleshooting 129 Problem Possible causes Possible solutions 130 System problems 131 Messaging problems 132 Media problems Internet problems133 Start emergency software recovery 134 135 If necessary, you can calibrate your touch screen as follows Index 136 137 PIN 138 139 140