131, System problems | Dell Streak instruction

	Problem	Possible causes	Possible solutions

	Noises during a call	You may be near a strong	Move to another location to
		electromagnetic source (such	reduce the interference effects.
		as a TV, a microwave oven,
		etc.) during a call.

	You cannot enable certain	Your service provider does not	Contact your service provider.
	call features	support these features, or you
		have not applied for services
		that provide these features.

	PIN Code is blocked	You have entered an incorrect	Contact your service provider.
		PIN code three consecutive	If the service provider provides
		times.	the SIM card's PUK code, use
			the PUK code to unlock the
			SIM card.

	System problems

	Battery does not charge	The battery or battery charger	Contact the dealer.
		is damaged.

		The device’s temperature is	Adjust the battery charging
		below 0°C or higher than	environment to avoid extreme
		45°C.	temperatures.

		Poor contact between the	Check all connectors to ensure
		battery and charger.	that all connections have been
			properly made.

	Unable to turn the device	The battery is empty.	Charge the device.
	on.
	on.	The back cover has come off.	Ensure that the back cover is
		The back cover has come off.	Ensure that the back cover is
			firmly secured to the device.

		The device system is corrupted	See page 134 for solutions.

		Battery contacts are not clean.	Seek your dealer's help to clean
			the contacts.

	The device turns off	The back cover has come off.	Ensure that the back cover is
	automatically		firmly secured to the device.

Troubleshooting

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Image 131

Dell Streak user manual 131, System problems

Contents

Dell Streak May Federal Communications Commission FCC Statement Contents Managing Your Device Settings Using Your Dell Streak 101 Protect Your Device Data With aProtect Your SIM Card With 127 Connect to a Computer and Install126 Package Contents Buttons/Connectors/Parts Functionality Dell Streak Features Buttons/Connectors/Parts Functionality Display→ Automatic Backlight Parts/controls Functionality Insert the SIM card Setting Up Your Dell StreakGetting Your Device Ready for Use Remove the back cover Install the microSD card Insert the battery Charge the device Close the back cover Turning Off the Screen Turning On Your DeviceTurning Off Your Device Finger Gestures Allows you to Touch Understanding Your Dell StreakTouch Screen Drag Finger Gestures Allows you to Touch and hold Zoom-out Finger Gestures Allows you to Flick or swipe Finger Gestures Allows you to Zoom-in Screen OrientationApplications, Widgets, and Shortcuts To add a Home screen Home ScreenMultiple Home Screens To navigate across the Home screens To add an item to a Home screen Customizing Your Home Screen Applications Items Steps Shortcuts Widgets Directions Wallpapers Items Steps Folders To close a Home screen folder To move a Home screen itemTo remove a Home screen item To open a Home screen folder To rename a folder To remove a Home screen shortcut from a folder Or Less Status Bar Status area may also display some of the following icons Download in progress To add applications to the Favorites bar Navigating the ApplicationsFavorites Bar To remove applications from the Favorites bar To open an application using the application shortcutsApplication Shortcuts Recent applications To make a call Using Your Dell StreakCalling Making Calls To answer a call To cancel dialingTo manage and redial missed, dialed, and received calls Manage Your Calls To dial another call during an active call To accept calls using a Bluetooth headsetTo use the speakerphone during a call To accept a waiting call Voicemail Adjust Call SettingsTo conduct a conference call Fixed Dialing Numbers Mode Additional call settingsHAC mode Teletypewriter TTY To add a new contact Managing ContactsContacts To view the contact details While entering the contact details, you can To add contacts from your SIM card To compose and send a text message Messaging Video To compose and send a multimedia messagePicture Capture picture Record audio Audio Slideshow If the message contains Receiving text and multimedia messagesTo read a text message To delete a message or a message thread To forward the messageTo view a multimedia message To reply to a text or multimedia message On-Screen Keyboard Pop-Up Menu Keyboard controls → Locale Text→ Android keyboard To configure the keyboard settingsCreate your personal dictionary → User dictionary To add a word to the dictionaryTo edit a word in the dictionary To delete a word from the dictionary To search by voice WidgetsGoogle Search To search by typing To read RSS feeds To find your RSS feeds URLTo subscribe to RSS feeds Twitter Facebook To format the microSD card Managing Your Device SettingsTo check storage spaces To erase unwanted application data to free storage space To erase all data from your device Touch Reset deviceTo reset your device to the default state To upgrade the software version on your device Using Your Dell Streak Web Connecting to the WebTo connect to the web using GPRS, EDGE, 3G, or Hspa To automatically select a new network To manually select a new network To turn on Wi-Fi and connect to a network Wi-Fi To connect to another Wi-Fi network To check the current Wi-Fi network connection To use the browser controls bar Disable all Connections Using the Airplane ModeBrowsing the Web To open the browser Viewing Web Pages To copy text on a web To switch between browser windowsTo find text within a web To check the history of visited web pages Using Web Links, History, and DownloadsTo select a link on a web To check downloads To install an applicationManage Bookmarks To allow download of web applications To manage your bookmarks To configure browser settingsTo open a bookmark To compose and send e-mails To set up an e-mail accountMail To open the e-mail application To open the TouchDown application TouchDownTo delete an e-mail To delete or edit an e-mail account on your device Side toolbar To quickly set up your exchange server account Status area To set up your Google accountWeb Applications Gmail Web To read e-mails To refresh GmailTo view e-mails in different folders or with labels To sign in automatically Google TalkTo create and send an e-mail To activate Google Talk To start a conversation To add a new friend to your friends listTo view and accept an invitation To change your online status and message To close a conversation To disable the chat logTo switch between active conversations To add a friend to an active conversation To permanently remove a friend To pin a friendTouch Pin friend To block a friend from sending you messages Maps Web To change map layers To move around a mapTo zoom in or out on a map Traffic layer Map layer Transit Lines layer Satellite layer To get directions To view a map in street view To clear a map Touch Add friends then Yes Using Google LatitudeTo run Latitude To invite friends to share locations List view To accept an invitationTo show your friends Map view Remove this friend Edit privacy settingTo control what to share and change your public profile Sharing options To search for a video by typing To search for a video by voice commandYouTube To open YouTube To manage a video To search for a video by categoryTo filter videos by different time frames To watch videos Flag Android MarketTo open Android Market Share Android Market screen opens To download and install an application or game To open an application or game To uninstall an application or gameTouch Uninstall Synchronizing Your Google Data Amazon MP3 Customizing Your Dell Streak To change display settings Screen timeout To change sound and ringtone settings To manually set the date, time and time zone Set time Select time sourceSet date Set time zone Select locale To choose a language To create a screen unlock pattern Protecting Your Dell StreakProtect Your Device Data With a Screen Unlock Pattern Touch Forgot pattern 100 101 Protect Your SIM Card With the SIM Lock PasswordTo enable the SIM card PIN 102 To change the SIM card PIN Camera Applications 104 To manage pictures 105 Set as To adjust camera settings106 Edit 107 To adjust video settingsTo capture videos To play videos 108 MicroSDTo manage videos To set the microSD card as a USB drive 109 To turn off USB storageTouch Turn off USB storage→ Turn Off 110 BluetoothTo turn on Bluetooth and make the device discoverable To pair and connect a Bluetooth headset 111 To end a Bluetooth connectionTo terminate a pairing partnership To change your device’s Bluetooth name 112 Photos and VideosTo view pictures To manage a picture 113 To mark pictures and videos→ Mark 114 MusicTo open Music To select a song 115 To control music playback 116 To create a playlist To view the calendar To set up an eventCalendar To open the calendar To view, dismiss, or snooze a reminder Alarm ClockTo open the alarm clock Event reminders To delete an alarm To set an alarmTurn on alarm To temporarily disable an alarm 120 CalculatorRecorder 121 To say a voice command to start an actionVoice Control To adapt the device to your voice 122 Outlook TasksTo add a task 123 To adjust task settingsSIM Manager To manage a task reminder Quickoffice Outlook Notes 125 To sort folders or files using QuickofficeTo view a document or spreadsheet To find text in a document 126 Connect to a Computer and Install Dell PC Suite To quit Dell PC Suite Using Dell PC SuiteTo synchronize using Sync Manager To back up or restore device data using Backup Manager 128 Playing Videos on Hdmi Devices 129 Troubleshooting 130 Problem Possible causes Possible solutions 131 System problems 132 Messaging problems 133 Internet problemsMedia problems 134 Start emergency software recovery If necessary, you can calibrate your touch screen as follows 135 136 Index 137 138 PIN 139 140