No sound from headphones
C H E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N

Sound and Speaker Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

No sound from integrated speakers

A D J U S T T H E W I N D O W S V O L U M E C O N T R O L Double-clickthe speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted. Adjust the volume, bass, or treble controls to eliminate distortion.

A D J U S T T H E V O L U M E U S I N G K E Y B O A R D S H O R T C U T S Press <Fn><End> to disable (mute) or reenable the integrated speakers.

R E I N S T A L L T H E S O U N D ( A U D I O ) D R I V E R See "Reinstalling Drivers and Utilities" on page 100.

No sound from external speakers

E N S U R E T H A T T H E S U B W O O F E R A N D T H E S P E A K E R S A R E T U R N E D O N See the setup diagram supplied with

the speakers. If your speakers have volume controls, adjust the volume, bass, or treble to eliminate distortion.

A D J U S T T H E W I N D O W S V O L U M E C O N T R O L Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted.

D I S C O N N E C T H E A D P H O N E S F R O M T H E H E A D P H O N E C O N N E C T O R Sound from the speakers is automatically

disabled when headphones are connected to the computer’s front-panel headphone connector.

TE S T T H E E L E C T R I C A L O U T L E T Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

E L I M I N A T E P O S S I B L E I N T E R F E R E N C E Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference.

R E I N S T A L L T H E A U D I O D R I V E R See "Reinstalling Drivers and Utilities" on page 100. R U N T H E D E L L D I A G N O S T I C S See "Dell Diagnostics" on page 79.

NOTE: The volume control in some MP3 players overrides the Windows volume setting. If you have been listening to MP3 songs, ensure that you did not turn the player volume down or off.

Ensure that the headphone cable is securely inserted into

the headphone connector (see "audio connectors" on page 22).

A D J U S T T H E W I N D O W S V O L U M E C O N T R O L Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted.

Solving Problems

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Dell PP20L owner manual Sound and Speaker Problems, No sound from integrated speakers, No sound from external speakers