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Dell PP20L owner manual A program is designed for an earlier

Models: PP20L

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E-Mail, Modem, and Internet Problems	84
Error Messages	85
ExpressCard Problems	89
IEEE 1394 Device Problems	89
Keyboard Problems	90
External Keyboard problems	90
Unexpected characters	90
Lockups and Software Problems	91
The computer does not start up	91
The computer stops responding	91
A program stops responding or crashes repeatedly	91
A program is designed for an earlier
Microsoft® Windows® operating system	91
A solid blue screen appears	91
Dell MediaDirect problems	92
Other software problems	92
Memory Problems	93
Network Problems	93
Mobile Broadband (Wireless Wide Area Network [WWAN])	93
Power Problems	94
Ensuring Sufficient Power for Your Computer	95
Printer Problems	95
Scanner Problems	96
Sound and Speaker Problems	97
No sound from integrated speakers	97
No sound from external speakers	97
No sound from headphones	97
Touch Pad or Mouse Problems	98
Video and Display Problems	98
If the display is blank	98
If the display is difficult to read	99
If only part of the display is readable	99

Contents

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Dell PP20L owner manual A program is designed for an earlier

Contents

Dell Inspiron 6400/E1505 Owner’s ManualModel PP20L P/N MD402 Notes, Notices, and CautionsAbbreviations and Acronyms AugustRunning the Files and Settings Transfer Wizard ContentsDetermining Your Computer’s Configuration Contents4 Using the Keyboard and Touch Pad 6 Using Multimedia Mobile Broadband or Wireless Wide Area Network WWAN Physically Connecting to a Network or Broadband ModemIf you cannot eject the CD, CD-RW, DVD, or DVD+RW drive tray A program is designed for an earlier Drivers Dell Technical Support Policy U.S. Only Contents Finding Information These labels are located on the bottom of your computer To download Notebook System Software The operating system is already installed on your computer About Your Computer Determining Your Computer’s ConfigurationFront View Flashing orange The battery charge is low Solid green The battery is chargingFlashing green The battery is almost fully charged Off The battery is adequately charged or the computer is turned offMute the sound Turn the volume down Turn the volume up Play or pause The green lights located above the keyboard indicate the following Left Side View Right Side View A U D I O C O N N E C T O R S Back ViewUSB C O N N E C T O R S Connects an external VGA-compatible monitor About Your Computer Bottom ViewConnecting to the Internet Setting Up Your ComputerSetting Up Your Internet Connection E-mail messages Toolbar settings Window sizes Internet bookmarks Transferring Information to a New ComputerIf you have a CD, click Use the CD I got from an ISP 5 Click Next Prepare the New Computer for the File Transfer Create a Wizard Disk 1 Click the Start button Connecting a USB Printer Setting Up a PrinterPrinter Cable Surge Protectors Power Protection DevicesLine Conditioners Uninterruptible Power SuppliesSetting Up Your Computer Setting Display Resolution Using the DisplayAdjusting Brightness Switching the Video ImageUsing the Display 4 Try different settings for Color quality and Screen resolutionNumeric Keypad Using the Keyboard and Touch PadDisplay Functions Power ManagementKey Combinations System FunctionsMicrosoft Windows Logo Key Functions Adjusting Keyboard SettingsQuickSet Key Combinations Customizing the Touch Pad Touch PadBattery Performance Using a BatteryCharge Gauge Checking the Battery ChargeDell QuickSet Battery Meter Microsoft Windows Power MeterLow-Battery Warning Conserving Battery PowerPower Management Modes To enter standby mode Replacing the Battery Charging the BatteryConfiguring Power Management Settings Storing a Battery Playing CDs or DVDs Using MultimediaCopying CDs and DVDs How to Copy a CD or DVDHelpful Tips Using Blank CDs and DVDsAdjusting the Volume If the computer is turned off or in hibernate mode Adjusting the PictureUsing Dell Media Experience and Dell MediaDirect If the computer is turned on or in standby modeDell MediaDirect and Dell Media Experience Help Connecting Your Computer to a TV or Audio DeviceComponent-out video and standard audio S-video and standard audio Composite video and standard audioS-Video and Standard Audio S-Video and S/PDIF Digital Audio 4 Plug the other end of the S-video cable into the S-video input connector on the TV Using Multimedia Composite Video and Standard AudioUsing Multimedia Composite Video and S/PDIF Digital Audiostandard audio cable Using Multimedia1 composite video adapter composite video cable3 standard audio cable Component Video and Standard Audio1 S-video TV-out connector 2 component video adapter 1 component video adapter 2 component video cable1 component video adapter 2 component video cable Using MultimediaUsing Multimedia Component Video and S/PDIF Digital Audio3 component video cable connectorsUsing Multimedia 1 component video adapter 2 component video-outputSetting Up the Cyberlink CL Headphones Enabling the Display Settings for a TV Using Multimedia ExpressCard Blanks Using CardsInstalling an ExpressCard ExpressCards1 ExpressCard Removing an ExpressCard or BlankMedia Memory Cards Installing a Media Memory CardRemoving a Media Memory Card Physically Connecting to a Network or Broadband Modem Setting Up a NetworkWhat You Need to Establish a WLAN Connection Network Setup WizardWireless Local Area Network WLAN Checking Your Wireless Network CardSetting Up a New WLAN Connecting to a Wireless Local Area Network To access the Help and Support Center Enabling/Disabling the Wireless Network Card Mobile Broadband or Wireless Wide Area Network WWANWhat You Need to Establish a Mobile Broadband Network Connection Connecting to a Mobile Broadband Network Setting Up a Network Securing Your Computer PasswordsSecurity Cable Lock Ensure that people are not watching you when you type your password Computer Tracking SoftwareIf Your Computer Is Lost or Stolen Do not share your password with other peopleDell Diagnostics Solving ProblemsDuring the assessment, answer any questions that appear Extended Test Double-Clicking the Dell Support Icon Accessing the Dell Support UtilityDell Support Utility Clicking the Dell Support IconCD and DVD drive problems Drive ProblemsIf you cannot eject the CD, CD-RW, DVD, or DVD+RW drive tray Hard drive problems E-Mail, Modem, and Internet ProblemsIf you hear an unfamiliar scraping or grinding sound Error Messages characters in filenames L I C E N S E D C O N T E N T I S N O T A C C E S S I B L E I N M E D I A D I R E C T - Dell MediaDirect cannot verify the Digital M E M O R Y W R I T E / R E A D F A I L U R E A T A D D R E S S , R E A D V A L U E E X P E C T I N G V A L U E - A memory module may be IEEE 1394 Device Problems ExpressCard ProblemsExternal Keyboard problems Keyboard ProblemsThe computer stops responding Lockups and Software ProblemsUnexpected characters The computer does not start upEnsure that the program is installed and configured properly Dell MediaDirect problemsOther software problems A solid blue screen appearsEnsure that the network cable is firmly inserted into both the Memory ProblemsNetwork Problems network connector on the back of the computer and the network jackMobile Broadband Wireless Wide Area Network WWAN Power ProblemsEnsuring Sufficient Power for Your Computer Printer ProblemsScanner Problems No sound from integrated speakers Sound and Speaker ProblemsNo sound from external speakers Video and Display Problems Touch Pad or Mouse ProblemsIf the display is blank If only part of the display is readable What Is a Driver?Drivers If the display is difficult to readIdentifying Drivers Reinstalling Drivers and Utilities2 Insert the Drivers and Utilities CD To start the Hardware Troubleshooter Resolving Software and Hardware IncompatibilitiesRestoring Your Operating System You can restore your operating system in the following waysUsing Microsoft Windows XP System Restore Using Dell PC Restore by Symantec 1 Turn on the computer Using the Operating System CD 1 Save and close any open files and exit any open programs Solving Problems Turning Off Your Computer Adding and Replacing PartsBefore You Begin Recommended Tools2 Turn off your computer. See Turning Off Your Computer on page Before Working Inside Your Computer3 Disconnect any telephone or network cables from the computer Optical Drive notch Hard Drive1 optical drive optical-drive security screw1 Follow the procedures in Before You Begin on page Returning a Hard Drive to Dell Memory3 If you are replacing a memory module, remove the existing module 4 Ground yourself and install the new memory module Modem Hinge Cover hinge cover Keyboardscribe 1 Follow the procedures in Before You Begin on page antenna cables Wireless Mini-Cardantenna cable connectors 1 Mini-Cardc Lift the Mini-Card out of its system board connector Adding and Replacing Parts Coin-Cell Battery Display 8 Lift the display up and away from the computer card Internal Card With Bluetooth Wireless Technology1 card door cableAdding and Replacing Parts NOTE This feature may not be available on your computer Dell QuickSet FeaturesDell QuickSet Features Dell QuickSet Features Identifying Your Computer Traveling With Your ComputerPacking the Computer Traveling by Air Travel Tipssupport.dell.com support Contacting DellCountry City Country City Country City Country City Country City Country City Country City Country City Country City toll-free 1-800-326-6061 or Country City Country City Country City 800 300 410 or 800 300 411 or Country City Country City Country City Country City or toll-free Printers, and Projectors for RelationshipCountry City Contacting Dell System Information SpecificationsSpecifications ProcessorMemory Ports and ConnectorsSpecifications 5-in-1 Media Memory Card ReaderAudio SpecificationsCommunications VideoAudio continued SpecificationsDisplay Touch Pad BatterySpecifications KeyboardPhysical Battery continuedSpecifications AC AdapterEnvironmental SpecificationsSpecifications Appendix Using the System Setup ProgramViewing the System Setup Screen System Setup ScreenCommonly Used Options Computer, Keyboard, and Display Cleaning Your ComputerTouch Pad Floppy Drive Dell Technical Support Policy U.S. OnlyCDs and DVDs FCC Class B Definition of Dell-Installed Software and PeripheralsFCC Notice U.S. Only Definition of Third-Party Software and PeripheralsModel number Macrovision Product NoticeProduct name Dell Inspiron 6400 and Inspiron E1505Glossary Page Page Page Page Page Page Page Page Page Page Glossary Numerics IndexSee also hard drive See also optical drive Page Page Page Index