E-Mail, Modem, and Internet Problems

84

Error Messages

85

ExpressCard Problems

89

IEEE 1394 Device Problems

89

Keyboard Problems

90

External Keyboard problems

90

Unexpected characters

90

Lockups and Software Problems

91

The computer does not start up

91

The computer stops responding

91

A program stops responding or crashes repeatedly

91

A program is designed for an earlier

 

Microsoft® Windows® operating system

91

A solid blue screen appears

91

Dell MediaDirect problems

92

Other software problems

92

Memory Problems

93

Network Problems

93

Mobile Broadband (Wireless Wide Area Network [WWAN])

93

Power Problems

94

Ensuring Sufficient Power for Your Computer

95

Printer Problems

95

Scanner Problems

96

Sound and Speaker Problems

97

No sound from integrated speakers

97

No sound from external speakers

97

No sound from headphones

97

Touch Pad or Mouse Problems

98

Video and Display Problems

98

If the display is blank

98

If the display is difficult to read

99

If only part of the display is readable

99

Contents

7

Page 7
Image 7
Dell PP20L owner manual Program stops responding or crashes repeatedly, Microsoft Windows operating system