Scanner Problems | Dell PP20L instruction

VE R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y W I N D O W S —

1Click the Start button, click Control Panel, and then click Printers and Other Hardware.

2Click View installed printers or fax printers.

If the printer is listed, right-click the printer icon.

3Click Properties and click the Ports tab. For a parallel printer, ensure that the Print to the following port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the following port(s): setting is USB.

R E I N S T A L L T H E P R I N T E R D R I V E R — See the printer documentation for instructions

Scanner Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

NOTE: If you need technical assistance for your scanner, contact the scanner’s manufacturer.

C H E C K T H E P R I N T E R D O C U M E N T A T I O N — See the printer documentation for setup and troubleshooting information.

C H E C K T H E S C A N N E R D O C U M E N T A T I O N — See the scanner documentation for setup and troubleshooting information.

U N L O C K T H E S C A N N E R — Ensure that your scanner is unlocked if it has a locking tab or button.

R E S T A R T T H E C O M P U T E R A N D T R Y T H E S C A N N E R A G A I N

C H E C K T H E C A B L E C O N N E C T I O N S —

•See the scanner documentation for cable connection information.

•Ensure that the scanner cables are securely connected to the scanner and the computer.

VE R I F Y T H A T T H E S C A N N E R I S R E C O G N I Z E D B Y M I C R O S O F T W I N D O W S —

1Click the Start button, click Control Panel, and then click Printers and Other Hardware.

2Click Scanners and Cameras.

If your scanner is listed, Windows recognizes the scanner.

R E I N S T A L L T H E S C A N N E R D R I V E R — See the scanner documentation for instructions.

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Solving Problems

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Dell PP20L owner manual Scanner Problems

Contents

Dell Inspiron 6400/E1505 W . d e l l . c o m s u p p o r t . d e l l . c o m Abbreviations and Acronyms Contents Configuring Power Management Settings Microsoft Windows Logo Key Functions Composite Video and S/PDIF Digital Audio Connecting to a Mobile Broadband Network What You Need to Establish a Wlan ConnectionWhat You Need to Establish a Mobile Broadband Double- Clicking the Dell Support Icon Mobile Broadband Wireless Wide Area Network Wwan Ensuring Sufficient Power for Your ComputerIf only part of the display is readable Contents Program stops responding or crashes repeatedly 109 129 131 132163 164 Contents Finding Information Support.dell.com These labels are located on the bottom of your computer Enter your Service Tag or product model ConfigurationClick the topic that describes your problem What Are You Looking For? Find It Here Microsoft Windows System Restore Microsoft Earlier operating state without affecting data filesShip with your computer Your operating system Determining Your Computer’s Configuration About Your ComputerAbout Your Computer Front View W E R B U T T O N About Your Computer Y B O a R D a N D W I R E L E S S S T a T U S L I G H T S Left Side View Right Side View Back View Connects an external VGA-compatible monitor Bottom View Setting Up Your Computer Connecting to the InternetSetting Up Your Internet Connection Setting Up Your Computer Transferring Information to a New Computer Click Finished and restart the new computer Click Finished and restart the new computer Setting Up a Printer Connecting a USB PrinterPrinter Cable Power Protection Devices Surge Protectors Uninterruptible Power Supplies Line Conditioners Setting Up Your Computer Using the Display Adjusting BrightnessSwitching the Video Image Setting Display Resolution Using the Display Using the Keyboard and Touch Pad Using the Keyboard and Touch PadNumeric Keypad Power Management Key CombinationsSystem Functions Display Functions Adjusting Keyboard Settings Microsoft Windows Logo Key FunctionsQuickSet Key Combinations Opens the Search Results-Computer dialog box Touch Pad Customizing the Touch Pad Using a Battery Battery PerformanceUsing a Battery Checking the Battery Charge Dell QuickSet Battery MeterMicrosoft Windows Power Meter Check the Battery Charge Conserving Battery Power Low-Battery WarningPower Management Modes Check the Battery Health Hibernate Mode Charging the Battery Replacing the BatteryConfiguring Power Management Settings Storing a Battery Using Multimedia Using MultimediaPlaying CDs or DVDs How to Copy a CD or DVD Copying CDs and DVDs Using Blank CDs and DVDs Helpful TipsCD-Writable Drives Media Type Read Write Rewritable DVD-Writable Drives Media Type Read Write Rewritable Adjusting the Volume Adjusting the Picture Using Dell Media Experience and Dell MediaDirectIf the computer is turned on or in standby mode If the computer is turned off or in hibernate mode Connecting Your Computer to a TV or Audio Device Dell MediaDirect and Dell Media Experience Help Using Multimedia Video and Standard Audio Video and S/PDIF Digital Audio Composite video adapter Video cable Composite Video and Standard Audio Composite Video and S/PDIF Digital Audio Composite video adapter Pdif digital audio cable Component Video and Standard Audio Using Multimedia Component Video and S/PDIF Digital Audio Component video adapter 2 S/PDIF digital audio cable Setting Up the Cyberlink CL Headphones Enabling S/PDIF Digital Audio Enabling the Display Settings for a TV Using Multimedia Using Cards Installing an ExpressCardUsing Cards ExpressCards Removing an ExpressCard or Blank Installing a Media Memory Card Media Memory Cards Removing a Media Memory Card Setting Up a Network Physically Connecting to a Network or Broadband ModemSetting Up a Network Network Setup Wizard Wireless Local Area Network WlanChecking Your Wireless Network Card What You Need to Establish a Wlan Connection Setting Up a New Wlan Connecting to a Wireless Local Area Network Determining the Wireless Network Device Manager Completing the Connection to the Wlan Mobile Broadband or Wireless Wide Area Network Wwan Enabling/Disabling the Wireless Network Card Connecting to a Mobile Broadband Network Setting Up a Network Passwords Securing Your ComputerSecurity Cable Lock Securing Your Computer Computer Tracking Software If Your Computer Is Lost or Stolen Solving Problems Dell DiagnosticsWhen to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard Drive Option Function Tab Function Accessing the Dell Support Utility Dell Support UtilityClicking the Dell Support Icon Double-Clicking the Dell Support Icon Drive Problems CD and DVD drive problemsProblems writing to a CD/DVD-RW drive Mail, Modem, and Internet Problems Hard drive problemsIf you hear an unfamiliar scraping or grinding sound Error Messages Characters in filenames Solving Problems Page ExpressCard Problems Ieee 1394 Device ProblemsWindows taskbar. Ensure that the card is listed Manufacturer Keyboard Problems External Keyboard problems Lockups and Software Problems Unexpected charactersComputer does not start up Computer stops responding Dell MediaDirect problems Other software problemsSolid blue screen appears Memory Problems Network ProblemsCommunication exists. Replace the network cable Power Problems Mobile Broadband Wireless Wide Area Network Wwan Printer Problems Ensuring Sufficient Power for Your Computer Scanner Problems Sound and Speaker Problems No sound from integrated speakersNo sound from external speakers Touch Pad or Mouse Problems Video and Display ProblemsIf the display is blank What Is a Driver? DriversIf the display is difficult to read If only part of the display is readable Reinstalling Drivers and Utilities Using Windows XP Device Driver RollbackIdentifying Drivers Using the Drivers and Utilities CD Save and close any open files, and exit any open programs101 Resolving Software and Hardware Incompatibilities Restoring Your Operating System102 Using Microsoft Windows XP System Restore 103 Using Dell PC Restore by Symantec 104 105 Using the Operating System CD Reinstalling Windows XPBefore You Begin 106 107 108 Adding and Replacing Parts Adding and Replacing PartsBefore You Begin Recommended Tools Before Working Inside Your Computer 110 Optical Drive 111 Hard Drive 112 113 Memory Returning a Hard Drive to Dell 115 116 Modem 117 Hinge Cover 118 Keyboard 119 120 Wireless Mini-Card 121 Install the replacement Mini-Card 122 123 Coin-Cell Battery Display 125 Lift the display up and away from the computer 126 Internal Card With Bluetooth Wireless Technology 127 128 Dell QuickSet Features Dell QuickSet Features 130 Traveling With Your Computer Identifying Your ComputerPacking the Computer 131 Travel Tips Traveling by Air Contacting Dell 133Contacting Dell 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 Called from within Singapore or Malaysia onlyWebsite support.ap.dell.com 149 150 151 Printers, and Projectors for Relationship 152 153 154 Specifications 155 Ports and Connectors 156In-1 Media Memory Card Reader Memory 157 CommunicationsVideo Audio 158 Display Battery 159Keyboard Touch Pad 160 AC AdapterPhysical 161 Environmental 162 Using the System Setup Program Viewing the System Setup ScreenSystem Setup Screen Appendix Changing the Boot Sequence Performing a One-Time BootCommonly Used Options Cleaning Your Computer Computer, Keyboard, and DisplayTouch Pad 165 Dell Technical Support Policy U.S. Only Floppy DriveCDs and DVDs 166 Definition of Dell-Installed Software and Peripherals FCC Notice U.S. OnlyDefinition of Third-Party Software and Peripherals FCC Class B Macrovision Product Notice 168 Glossary 169Glossary 170 171 Device driver See driverDocking device See APR 172 173 174 175 NIC See network adapter 176 177 System tray See notification area Video resolution See resolution 178 179 180 Index 181Index See also hard drive See also optical drive 182 183 184 185 186