Problem

Possible causes

Possible solutions

 

 

 

Shortened standby time

The length of standby time is

If you are located in an area

 

affected by your service

where the network signal is

 

provider’s system

weak, temporarily turn off your

 

configuration. The same

device.

 

device used with different

 

 

service providers' systems does

 

 

not have the same length of

 

 

standby time.

 

 

 

 

 

The battery is depleted. In

Use a new battery.

 

high-temperature

 

 

environments, battery life will

 

 

be shortened.

 

 

 

 

 

If you are not able to connect

Change your location to one

 

to the network, the device will

where the network is

 

continue to send out signals as

accessible, or temporarily turn

 

it attempts to locate a base

off your device.

 

station. Doing this consumes

 

 

battery power and

 

 

consequently shortens standby

 

 

time.

 

 

 

 

Messaging problems

 

 

 

 

 

Unable to send or receive

Your device is in Airplane

Touch the status area on the

text messages.

mode with no wireless

status bar and clear the

 

connectivity.

Airplane mode check box.

 

 

 

 

The signal strength is not

Try moving to a different

 

strong enough.

location for better signal

 

 

reception.

 

 

 

132

Troubleshooting

Page 132
Image 132
Dell Streak user manual 132, Messaging problems