Dell Streak user manual 133, Internet problems, Media problems

Problem	Possible causes	Possible solutions
Unable to send or receive	Your device is in Airplane	Touch the status area on the
multimedia messages.	mode with no wireless	status bar and clear the
	connectivity.	Airplane mode check box.
	No MMS service is available.	Subscribe to the MMS service
		from your network service
		provider.
	Your MMS settings are not	Check your network
	configured properly.	connection, and confirm with
		your network service provider
		if your MMS settings are
		configured correctly.
	Not enough space left on your	Check if there is enough space
	device memory.	on your device memory. Delete
		useless data to free space if
		necessary.
Unable to send or receive e-	The Internet connection or the	Check your network
mail.	e-mail setting is not configured	connection, and confirm with
	properly.	your e-mail service provider if
		your e-mail setting has been
		configured correctly.
Internet problems
Unable to connect to the	Invalid SIM card.	Contact your service provider.
network.
	You are not within the	Check the service area with
	network’s service area.	your service provider.
	Poor signal.	Move to an open space or if
		you are inside a building, move
		closer to a window.
Media problems
Windows Media Player on	The device records video	Play the video using a video
my computer cannot play	sounds in amr format, but	player with the amr decoder,
the sounds of the video	Windows Media Player does	such as QuickTime.
captured using the device.	not support amr decoding.

Troubleshooting

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